Jade Wrighton Email & Phone Number

United States

Conduct comprehensive quality control inspections to identify cosmetic defects and ensure color consistency in products.Execute a variety of tests to verify product integrity and adherence to industry standards.Ensure final product quality before shipment through meticulous final inspection processes.

Conducted thorough Quality Attributes Inspections of products throughout the packaging process, ensuring compliance with FDA and cGMP regulations.Monitored finished product packaging, executing detailed visual inspections to maintain high-quality standards.Verified and addressed visual inspection rejects for NOF products, implementing necessary corrective actions.Reviewed and approved production batch records, confirming equipment, components, and label accuracy during line clearance activities.

Managed a high volume of inbound and outbound calls, ensuring effective follow-up and resolution of customer inquiries, while maintaining poise during escalated interactions to foster trust and loyalty.Demonstrated multitasking abilities by efficiently navigating multiple responsibilities in a dynamic, fast-paced setting, upholding accuracy and operational excellence.

Efficiently executed packaging processes, ensuring items were correctly scanned, secured in appropriate boxes, and accurately labeled for shipment.Maintained high standards of physical agility and product handling, consistently lifting up to 50 pounds and adeptly retrieving merchandise to fulfill customer orders.Monitored and troubleshot packaging inconsistencies as a Slam Operator, managing conveyor and thermal printing operations across multiple stations with up to 48 team members.

Efficiently processed monetary transactions, accurately scanned items, and provided prompt issuance of receipts, refunds, and change to ensure customer satisfaction and accurate accounting.Assisted customers by addressing inquiries, managing complaints, and facilitating returns and exchanges, while maintaining a clean and organized checkout environment.