Jade Yoshida Email & Phone Number

I am open minded and have had experience working with various different types of people. I played rugby sevens overseas in Japan while exploring the rich culture in 2019. This is when my passion for travel started.I started my career in travel insurance working in the customer service team for Cover More travel insurance, assisting customers with pre-travel and claims enquires. This role allowed me to understand the ins and outs of product disclosure statements and how insurance policies work.My last role as WTP Corporate Specialist involved the overseeing of successful case management of all external cases, external client relationships and building the team’s knowledge and capabilities of managing external cases from start to finish, including cost mitigation where possible. I worked towards ensuring the team was meeting service KPIs and I also directly manage all high risk and complex cases.My current role as WTP UK’s Corporate Team Leader involves leading and developing a team of Case Managers, including Corporate Specialists, in the effective and efficient provision of emergency assistance, security, and medical care to our corporate travellers. I have a driving passion to assist people, especially in the worst of times.

Listed skills include Customer Experience, Cross Selling, Phone Etiquette, Inbound Marketing, and 1 others.