Jade A. Smith, Mba Email & Phone Number

• Drive sales of flooring products and installation services in a fast-paced, collaborative team environment
• Generate new business through creative prospecting
• Maintain a strong sales pipeline by providing tailored product demonstrations to both new and existing clients
• Manage all aspects of customer accounts, including delivering accurate floor plans and pricing
• Ensure customer satisfaction and consistently deliver results that contribute to business growth

Smyrna, Georgia, United States

• Manage end-to-end rehab projects for investors, overseeing budgets from $50k to $225k
• Coordinate with cross-functional teams, vendors, architects, engineers, and contractors
• Define project scope, timelines, and strategies through blueprint interpretation
• Achieve a 95% on-time project completion rate with meticulous monitoring and risk management
• Utilize CRM software for client communication and Microsoft Suite for reporting and milestone tracking

• Consistently met sales targets through targeted prospecting and strong relationship-building
• Secured 15 contracts within the first month
• Skilled in preparing competitive proposals and negotiating contracts for waste management services
• Drove customer acquisition, retention, and contract renewals for solid waste and recycling services
• Effectively utilized Salesforce as a customer relationship management (CRM) software
• Ensured client satisfaction with clear communication, compliance focus, and prompt problem resolution

• Analyzed data to assess merchant risk, identify payment patterns, and prioritize collection accounts
• Developed and implemented compliant collection protocols for inbound and outbound calls
• Managed chargebacks, refunds, and payment concerns to mitigate financial risks
• Collaborated cross-departmentally to meet department metrics and enhance customer service
• Produced reports on account statuses and KPIs, delivering insights to improve collection efficiency and reduce losses

• Provided comprehensive customer support for Apple and AT&T, managing inquiries, accounts, and transactions across various channels
• Developed and implemented sales training strategies, increasing upsells by 25% and improving customer satisfaction
• Guided clients through online banking platforms, efficiently resolving issues
• Delivered tailored solutions in collaboration with Arise teams, ensuring accuracy in CRM records

• Led teams of 5 to 15 in managing fleet operations with 100 to 500+ vehicles
• Implemented targeted sales and upselling strategies, boosting B2B revenue by 20%
• Conducted operational and financial audits with a 98% accuracy rate, ensuring compliance
• Enhanced operational efficiency and compliance by enforcing company policies and industry standards

Bachelor Of Science - Bs, Political Science And Government

Concentration in Public Administration and Business Administration

Master Of Business Administration - Mba, Business Administration And Management, General