Jade A. Smith, Mba Email & Phone Number

• Drive sales of flooring products and installation services in a fast-paced, collaborative team environment• Generate new business through creative prospecting• Maintain a strong sales pipeline by providing tailored product demonstrations to both new and existing clients• Manage all aspects of customer accounts, including delivering accurate floor plans and pricing• Ensure customer satisfaction and consistently deliver results that contribute to business growth

Smyrna, Georgia, United States

• Manage end-to-end rehab projects for investors, overseeing budgets from $50k to $225k • Coordinate with cross-functional teams, vendors, architects, engineers, and contractors • Define project scope, timelines, and strategies through blueprint interpretation • Achieve a 95% on-time project completion rate with meticulous monitoring and risk management • Utilize CRM software for client communication and Microsoft Suite for reporting and milestone tracking

• Consistently met sales targets through targeted prospecting and strong relationship-building• Secured 15 contracts within the first month• Skilled in preparing competitive proposals and negotiating contracts for waste management services• Drove customer acquisition, retention, and contract renewals for solid waste and recycling services• Effectively utilized Salesforce as a customer relationship management (CRM) software• Ensured client satisfaction with clear communication, compliance focus, and prompt problem resolution• Dedicated to delivering value and results for clients and supporting team success

• Analyzed data to assess merchant risk, identify payment patterns, and prioritize collection accounts• Developed and implemented compliant collection protocols for inbound and outbound calls• Managed chargebacks, refunds, and payment concerns to mitigate financial risks• Collaborated cross-departmentally to meet department metrics and enhance customer service• Produced reports on account statuses and KPIs, delivering insights to improve collection efficiency and reduce losses

• Provided comprehensive customer support for Apple and AT&T, managing inquiries, accounts, and transactions across various channels• Developed and implemented sales training strategies, increasing upsells by 25% and improving customer satisfaction• Guided clients through online banking platforms, efficiently resolving issues• Delivered tailored solutions in collaboration with Arise teams, ensuring accuracy in CRM records

• Led teams of 5 to 15 in managing fleet operations with 100 to 500+ vehicles• Implemented targeted sales and upselling strategies, boosting B2B revenue by 20%• Conducted operational and financial audits with a 98% accuracy rate, ensuring compliance• Enhanced operational efficiency and compliance by enforcing company policies and industry standards

Bachelor Of Science - Bs, Political Science And Government

Concentration in Public Administration and Business Administration

Master Of Business Administration - Mba, Business Administration And Management, General