-Ensure accurate and timely order processing while adhering to company policiesand procedures-Collaborate with sales, finance, and logistics teams to resolve order-related issuesand ensure customer satisfaction-Communicate order status and updates to customers, sales representatives, andother stakeholders-Analyze and report on order-related data to identify trends and opportunities forprocess improvement-Maintain high level of attention to detail and organization in fast-paced andhigh-volume order processing environment-Provide excellent customer service through prompt and professionalcommunication and problem resolution regarding their cybersecurity training

-Conducted engaging and informative tours of distillery for groups of up to 40visitors, including private tours for VIP guests-Educated visitors on history of distillery, craft distilling process, and uniquecharacteristics of spirits produced-Demonstrated deep understanding of distillery's product offerings and providedrecommendations based on visitors' preferences-Maintained a high level of safety and cleanliness throughout distillery duringtours, ensuring positive experience for all visitors-Acted as brand ambassador for St. Augustine Distillery, fostering positiverelationships with guests and contributing to distillery's reputation for excellencein hospitality and craft spirits during offsite events

-Guided tours of Flagler College's campus and facilities for prospective students and their families. highlighting Flagler College's academic programs, campus life, and history-Assisted with on campus events, such as Move-In Davs. Onentation Week and Admitted Students Dav-Engaged with prospective students and families and answered questions about college and its programs-Performed admissions administrative work and prepared onentation packets

-Led historic tours of former Ponce De Leon Hotel for groups of up to 60 visitors,providing insights into the life and legacy of Henry Flagler, architecture andhistory of St. Augustine, Florida-Assisted visitors with booking tours and purchasing merchandise, using pointof-sale system, and handling cash and credit transactions-Conducted tours and store operations in compliance with company policies,procedures, and safety protocols-Assisted with special events and programs, such as holiday celebrations and educational programs

-Overlooked pre/close show administrative paperwork for attending talent guests-Corresponded with talent groups to schedule/fill remaining airtime slots-Managed public relations through company website; company informational posts and customer response-Assisted in video editing projects

-Worked closely with event planners to coordinate event details and logistics,ensuring a seamless experience for attendees-Coordinated with on-campus organizations and external vendors to promotecampus events and initiatives while remaining in budget-Contributed to the planning and execution of campus events, includingentertainment, cultural, and educational programming-Collaborated with other Campus Activities Board members to ensure effectivecommunication and coordination across all areas of event planning andexecution.