Jade Cole Email and Phone Number
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As CTO of Limelight Software, I work with clients, prospects, developers, sales people and consultants to deliver a best-in-class CPM software platform.I have 20+ years of experience in providing IT and business application expertise for organizations in many verticals and market segments. In the past 5 years I have focused on working with C-level executives on building the professional services groups for integrated software companies. I have collaborated with sales management to develop successful go to market services offerings to maximize market penetration and software value. Areas of expertise include:● FP&A, Analytics and Disclosure Management● Services value proposition/methodology development● Sales/services alignment● Services planning – from operational and financial perspectives● Services productization● Recruitment and team building● Product-focused Education Services curriculum and content development● Sales cycle support● Defining operational and financial metrics for stakeholdersSpecialties: Corporate Performance Management (CPM), Business Intelligence, OLAP, RDBMS, Compliance, External Reporting, Professional Services, Services Operations
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Chief Technology OfficerLimelight Software May 2016 - PresentToronto, Ontario, Ca
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Vice President Of ServicesLimelight Software May 2012 - May 2016Toronto, Ontario, CaResponsible for the management, recruitment and development of Limelight's Professional Services team. Works closely with Limelight's sales organization to ensure our customers are successful in their deployments - from initial conception to post go-live.● Solution design sessions with customers & management of delivery teams● Development of Limelight's training curriculum and supporting materials● Ongoing development of Limelight's subject matter expertise in FPM deployments● Technical support for Limelight's sales organization Limelight is a leading provider of budgeting, forecasting, reporting, consolidations, external reporting & XBRL solutions. By combining our services with the IBM Cognos platform, we deliver an integrated, innovative and intelligent platform to the Office of Finance.
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Director Of ServicesAdlib Software May 2010 - May 2012Burlington, Ontario, CaResponsible for customer support and services teams - focused on ensuring high quality product support and strong product implementation processes to create a closed-loop customer experience.● Worked with sales on the development of services offerings● Expanded the scope of support to include global customers and deployments● Worked with sales account managers to maintain relationships with strategic customers and identify new opportunities within existing accounts● Collaborated with management to define revenue and operational plans● Responsible for staff recruitment and development -
Vice President, Services OperationsClarity Systems Oct 2008 - May 2010Reporting to the CEO, provided oversight of Clarity's FSR, OEM/reseller, Small-Medium Business (SMB) and Education services delivery teams● Built Clarity Education group to deliver consistently high student evaluation ratings.● Built scalable external reporting consulting team supporting software sales in excess of $10M for direct and partner sales channels.● Initiated Clarity Small-Medium Business (SMB) services group to deliver CPM solutions to organizations < $100M in revenue.● Work with sales to create go-to-market service offerings for Clarity's FSR platform, including External Financial Reporting, e-Tariff and XBRL.● Responsible for developing and managing Clarity's OEM partner relationships.● Provided executive support to strategic clients, pre and post-sale.● Worked with HR to aggressively recruit key talent to execute delivery strategies, as well as mentor / grow team members internally. -
Director, Services OperationsClarity Systems Sep 2007 - Oct 2008● Oversight for Clarity's services group of 120+ consultants● Created services implementation methodology and documentation standards● Implemented concept of "subject matter expert" teams within Clarity's services organization.● Responsible for services utilization, recruitment, development and retention.● Held regular communication sessions with staff on company direction and implications for services team.● Defined operational metrics for services organization and reported to management on regular basis.● Worked with HR department to define appropriate policies for hiring, retention and career growth for staff.
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Manager, Professional ServicesClarity Systems Jul 2005 - Sep 2007Provided direct support to Clarity's sales team, including:● RFP responses● Proof-of-concept design/build● Pre-sales / Solution Engineering● Responsible for setting priorities and assigning timelines to project tasks.● Managed Clarity's deliverables on-site and worked directly with clients.● Worked regularly with project stakeholders to ensure project success.● Implemented BPM solutions in several vertical markets, including telecommunications, pharmaceuticals, financial services, manufacturing and retail.
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Project LeadClarity Systems Aug 2002 - Jul 2005
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Software DeveloperClarity Systems Jun 2001 - Aug 2002Member of Clarity's product development group, working with COM+, C/C++, Java, .NET and web-service technologies.
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Consultant / Instructor / Courseware DeveloperClarity Systems May 1998 - Jun 2001
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Programmer-Analyst / DbaRogers Communications May 1996 - Apr 1998Toronto, Ontario, Ca● Administrator of Rogers Wireless revenue information system - an Essbase application● Responsible for updating, maintenance, support and development of the revenue database● Assisted in the development, support and administration of Rogers Wireless Executive Information System (EIS), based on Essbase.● Responsible for the development, maintenance and administration of electronic forms as an integral member of Rogers Wireless Sales Force Automation Pilot team.● Performed administration and upgrade of the electronic form tracking system.● Completion of a software integration project involving RemoteWare and the Rogers Broadcasting submission software package.
Jade Cole Skills
Jade Cole Education Details
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University Of WaterlooEnvironmental Studies
Frequently Asked Questions about Jade Cole
What company does Jade Cole work for?
Jade Cole works for Limelight Software
What is Jade Cole's role at the current company?
Jade Cole's current role is Chief Technology Officer at Limelight Software.
What is Jade Cole's email address?
Jade Cole's email address is jc****@****ine.com
What is Jade Cole's direct phone number?
Jade Cole's direct phone number is (647) 931*****
What schools did Jade Cole attend?
Jade Cole attended University Of Waterloo.
What skills is Jade Cole known for?
Jade Cole has skills like Business Intelligence, Professional Services, Olap, Business Analysis, Analytics, Cognos, Enterprise Software, Integration, Management, Essbase, Project Planning, Strategy.
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