Jade Cook

Jade Cook Email and Phone Number

Customer Success Director at Jellyfish @ Jellyfish
Jade Cook's Location
London Area, United Kingdom, United Kingdom, United Kingdom
Jade Cook's Contact Details

Jade Cook personal email

n/a
About Jade Cook

Jade Cook is a Customer Success Director at Jellyfish at Jellyfish. They possess expertise in leadership, public speaking, interviewing, data analysis, communication and 15 more skills. Colleagues describe them as "Jade Cook is not only a terrific and precise production coordinator but also an inspiring person. Proactive and accountable, she has great communication skills and looks out for her team. I would recommend her with any project that requires the very best in management execution. She showed a high level of organizational skills, resourcefulness, and ability to handle tasks under high-pressure situations. In addition to this, she has done a series of small favours for me in the process, showing her dedication to her team. Her personal approach made me feel even more committed to the success of the various projects we took on, and I recommend Jade highly, as I know that she will never let anyone down."

Jade Cook's Current Company Details
Jellyfish

Jellyfish

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Customer Success Director at Jellyfish
Jade Cook Work Experience Details
  • Jellyfish
    Customer Success Director
    Jellyfish May 2024 - Present
    London, Greater London, Gb
  • Jellyfish
    Project Director
    Jellyfish Aug 2022 - Jul 2024
    London, Greater London, Gb
  • Jellyfish
    Senior Project Manager
    Jellyfish Mar 2021 - Aug 2022
    London, Greater London, Gb
    Quill is now the Performance Content capability of Jellyfish, the global partner in digital marketing and transformation to some of the world’s leading brands.Jellyfish is a global partner in digital marketing and transformation to leading brands including Uber, eBay, Samsung, Spotify, Nestlé, Aviva Investors, and UGG. Jellyfish represents a new kind of digital business, where agency services are combined with consultancy, training, and cutting-edge technologies to deliver the best possible outcomes for clients.
  • Jellyfish
    Production Manager
    Jellyfish Jan 2021 - Mar 2021
    London, Greater London, Gb
  • Quill Content (Now Jellyfish)
    Senior Project Manager
    Quill Content (Now Jellyfish) Mar 2021 - Aug 2022
  • Quill Content (Now Jellyfish)
    Senior Production Manager
    Quill Content (Now Jellyfish) Jan 2020 - Mar 2021
  • Quill Content (Now Jellyfish)
    Production Coordinator
    Quill Content (Now Jellyfish) Jul 2018 - Dec 2019
  • Kent Union Trading Limited
    Graduate Operations Manager
    Kent Union Trading Limited Aug 2017 - Jun 2018
    Graduate Manager of Retail Operations for Kent Union. My primary role within Kent Union was to develop and lead our student staff and careers team to delivering Kent Union's mission of "One of the best student experiences on the planet." As a registered charity, all of the money our customers spent with us was reinvested back into the organisation to improve the services we were able to provide our student community with. My key responsibilities included;- The completion of daily financial, legal, licensing and health and safety documentation- Managing the retail operation across two busy campus-based outlets- Coaching, developing and leading the team comprised of 160 staff members- Working in alignment with daily targets, budgets and KPI's - Ensuring the delivery of exceptional customer service to the student community
  • Kent Union
    Staff Member
    Kent Union Jan 2016 - Jul 2017
    Canterbury, Kent, Gb
  • University Of Kent
    Events Coordinator
    University Of Kent Feb 2017 - Jun 2017
    Helping to organise and facilitate weekly events hosted by The School of English as part of the Creative Writing department. This involved hosting Guest Speakers for Q&A sessions and book signings as well as well known authors, poets, publishers and academics.
  • University Of Kent
    Student Mentor
    University Of Kent Sep 2015 - Jan 2017
    Supporting international students to integrate, transition and adjust at The University of Kent
  • Cups Printed
    Summer Intern: Social Media, Web Content Development And Digital Marketing
    Cups Printed Jun 2016 - Sep 2016
  • The Daily Touch
    Content Writer
    The Daily Touch Sep 2015 - Apr 2016
  • The Definite Article
    Content Writer: Opinion
    The Definite Article Jan 2015 - Sep 2015

Jade Cook Skills

Leadership Public Speaking Interviewing Data Analysis Communication Customer Service Management Team Leadership Disciplinary And Grievance Procedures Disciplinary Action Microsoft Office Time Management Employee Training Customer Service Customer Analysis Teamwork Management Project Management Research Recruiting Supplier Sourcing

Jade Cook Education Details

  • University Of Kent
    University Of Kent
    Creative Writing
  • University Of Kent
    University Of Kent
    English Language And Linguistics

Frequently Asked Questions about Jade Cook

What company does Jade Cook work for?

Jade Cook works for Jellyfish

What is Jade Cook's role at the current company?

Jade Cook's current role is Customer Success Director at Jellyfish.

What is Jade Cook's email address?

Jade Cook's email address is ja****@****ent.com

What schools did Jade Cook attend?

Jade Cook attended University Of Kent, University Of Kent.

What skills is Jade Cook known for?

Jade Cook has skills like Leadership, Public Speaking, Interviewing, Data Analysis, Communication, Customer Service Management, Team Leadership, Disciplinary And Grievance Procedures, Disciplinary Action, Microsoft Office, Time Management, Employee Training.

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