Jade Lewis Email & Phone Number

Oakville, Ontario, Canada

Sales and Production Assistant with a proven track record in comprehensive order management, production tracking, and customer service support across diverse categories including Lawn/Garden Furniture, Seasonal Decor, and Camping Supplies. Adept at ensuring seamless processes from order confirmation to delivery, fostering strong relationships with factories and clients, and troubleshooting production issues to deliver exceptional service.- Quote requests and communication with our… Show more Sales and Production Assistant with a proven track record in comprehensive order management, production tracking, and customer service support across diverse categories including Lawn/Garden Furniture, Seasonal Decor, and Camping Supplies. Adept at ensuring seamless processes from order confirmation to delivery, fostering strong relationships with factories and clients, and troubleshooting production issues to deliver exceptional service.- Quote requests and communication with our factory partners in internationally. Supporting several major retailers in Canada.- Spearheaded end-to-end order management for a diverse product range including Lawn/Garden Patio, Seasonal Decor and Camping, ensuring on-time delivery to port and providing clients with peace of mind.- Established and maintained effective communication channels with factories and clients, streamlining the flow of information and ensuring client expectations were met or exceeded.- Expertly tracked production timelines, identified potential bottlenecks, and implemented proactive solutions, resulting in a 90% reduction in production delays.- Managed product categories such as Outdoor Furniture, Camping, Children’s Toys, Pet, Halloween, Summer/Beach, and more, showcasing versatility and broad expertise.- Provided top-notch customer service support, addressing inquiries, resolving issues promptly, and maintaining high customer satisfaction rates.MACVAD Group provides global sourcing solutions to various international markets. Our broad knowledge base enables us to work across various International markets and a wide range product categories including Giftware, Home Textiles, Clothing, Home Decor, Garden, Solar Solutions and Furniture. In some markets we also offer stock service plus in store merchandising solutions. MACVAD has offices in Sydney, London, Toronto, Los Angeles, Johannesburg, Chicago and Auckland. We also have a team of people providing support to our group in Hangzhou, China. Show less

Mississauga, Ontario, Canada

In this role I further developed management skills (vendor communications, branding, maintaining client relations /rapport and client retention). I built a personal client base, developed my time management skills and assisted with on boarding/ training new Aestheticians.

Toronto, Ontario, Canada

- Achieved a 90% project success rate in reconciliation by employing advanced analytical skills to scrutinize claim operations, data, and system issues. Identified and resolved outlying discrepancies, implementing troubleshooting and corrective actions for both B2B and customer-facing aspects.- Managed daily outbound call lists of 100-200 claimants, utilizing analytical thinking to verify claims and ensure accuracy in the reconciliation process.- Proactively identified and… Show more - Achieved a 90% project success rate in reconciliation by employing advanced analytical skills to scrutinize claim operations, data, and system issues. Identified and resolved outlying discrepancies, implementing troubleshooting and corrective actions for both B2B and customer-facing aspects.- Managed daily outbound call lists of 100-200 claimants, utilizing analytical thinking to verify claims and ensure accuracy in the reconciliation process.- Proactively identified and rectified incomplete, fraudulent, or duplicate claims accounts, resulting in savings of $2.1 billion in potential claims losses for the client. Show less

Toronto, Canada Area

Built, implemented and updated effective SEO strategies and content marketing (Internal - Client Accounts). Produced and submitted weekly reports outlining progress (Internal & Client Accounts). Set clearly defined goals to drive major internal business initiatives, including increased customer retention, sales, and online presence/customer-facing branding opportunities.

Mississauga, Ontario, Canada

Executed key holder operations tasks, KPI analysis and reporting. Assembled team sales initiatives, trained and supported cashiers, secured deposits open and close, leading a team of 10 employees and enhanced stockroom management. I was awarded the top earning sales representative in my location - in this position I was ranked in the top 10 sales representatives in of all of Ontario, Canada.

Toronto, Canada Area

- Fashion Management - 5 direct reports.- Organizing and facilitating spaces for model fitting and pre-show rehearsals - Managing fashion designers throughout the industry - Event planning - Orchestrating a 7 designer line up - Cast 17 models for male and female- Optimized the events overall Social Media Reach in collaboration with other members of the organization and management team- Developed social media promotion and strategy development with founder

Mississauga

- Led team of 6 -7 cashiers per shift- Resolved customer complaints (recipient of multiple Above & Beyond the Call of Duty awards)- Responsible for store closing procedures - Responsible for inter-departmental communications - Trained new hires and assisted in training store management

Google Data Analytics Professional Certificate, Current

Data analytics is the collection, transformation, and organization of data in order to draw conclusions, make predictions, and drive.

Associate'S Degree, Advanced Advertising And Marketing Communications Management(3 Year Advanced Program), Graduate

Advertising and Marketing Communications – Management, you’ll learn the fundamentals of campaign planning and the creative process. You’ll.

Diploma Of Education, Aesthetician/Esthetician And Skin Care Specialist, Honours Graduate

A theory and practical learning experience that provides a wide range of treatments, including facials, manicures and pedicures, facial.

Associate Of Arts - Aa, Radio And Television Broadcasting Technology/Technician, Transfered