Jade Ang Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Issues and schedules work orders to meet customer and inventory demandCommunicates with the engineering team to ensures that the design is released in a timely manner.Coordinates with the project manager for any changes within the production period.Collaborates with shipping team to ensure materials are supplied to the production floor to meet schedule.Work with management for capacity planning.Coordinate any and all materials shortages to purchasing on a timely basis.Monitor and adjust schedules to meet required dates and in accordance with MRP messages (AX).Manage raw materials by timely inputting production orders to drive demand.Quote delivery dates for sales orders.Monitor order dates, adjust as necessary and coordinate with appropriate departments to re-schedule production.Coordinate with production, purchasing, sales and warehouse to ensure on-time receipt, production and delivery of raw material and finished goods.Coordinate production and personnel schedules for efficient completion of tasks.Manage, adjust, and close production orders as needed in a timely manner to assure accuracy.Advise and report to management for production status and capacity planning.Remain current on company procedures and specifications and assure that products conform accordingly.Assist in audits and inspections for customer and agency approval of products and processes.Assist in assurance that procedures and instructions for production personnel are accurate.Monitor, perform cycle counts and adjust inventory and system settings to maintain accuracy

Calgary, Alberta, Canada

• Serves as the primary support to a smooth-running and efficient operation to a 50,000 sq. ft. distribution facility• Reconciled $20,000 worth of product during Christmas season through inventory counts, store level investigations plus ticket submitting and customer correspondence• Through EOQ, manage inventory through re-ordering stock, monitoring movement of stock levels, and identifying slow moving items • Scheduled, verified, and coordinated 1.7 millions of goods to our main distributions center• Communicates and expedites back order from vendors, creating warehouse transfers, and audits and sends purchase orders• Conduct data entry, review, and prepare purchase orders• Approved, paid, and matched invoices before deadlines for warranty services across all stores in the country, corresponding with vendors about issues and discrepancies• Transferred data from paper files into digital format, updated existing information• Efficiently process transfer and online orders, completing multiple transaction with remarkable accuracy• Provide support to Logistics Manager with ad hoc reporting and analytical requests.• Ensured and completed $800,000 worth of deliveries to customers for the holiday season• Ensure procedures are followed for importing/exporting products with correct tariffs, shipping manifests, and that documentation is complete, accurate and timely (Samsung, soundstage, LG etc.)• Creates/manage BOL for transfer shipments and return orders to vendors; at the same time, enters BOL in the system, keeps track of records, and distribute• Implemented SOP in customer service and warranty department using a CRM software• Plans and coordinates shipment based on the availability of product and ensure perfect order shipments to customers through our common and contract LTL and Parcel carriers (CAN, US,MEX)• Collects, documents, monitors, and reviews inventory data for accuracy using an ERP- Microsoft Dynamics NAV

Caloocan, Philippines

Responsible for managing customer-product relations, daily sales, and operations of the store.• Resolved complaints, returns, and exchanges promptly and professionally• Implemented proper procedures in opening and closing operations in everyday tasks• Ensured a high level of customer satisfaction by managing the sales floor• Communicated clearly and positively with co workers and management• Handled up to $2000 a night in transactions• Managing employee schedules, conducting performance reviews, and enforcing disciplinary actions• Monitors and maintains inventory levels• Find and negotiate with new vendors

New Taipei City, Taiwan

• Experience with ISO9001. Ensuring high & consistent quality of all products and services • Implemented an internal auditing system that required higher level verification resulting in 15% less defects• Ensured safety procedures were followed and concluded to 87% of accidents reduction• Conducted assessment on 1.8K of product from our mainland facility upon receipt to identify shortage, damage, and defective units• Surpassed a 95% inspection target rate for a big client in USA• Conducted quality product test and assessments in all stages of production (pre-production, during, pre-shipment, container loading/unloading)• Assisted in implementing and control process improvements

Manila, National Capital Region, Philippines

• Provide information on travel arrangements including routes and time schedules• Issue tickets, make and confirm reservations• Plan and book travel using an airline reservation system according to inventory (seats) available• Create travel itineraries, calculate and provide fare quotations and/or summary of expenses• Arrange for cargo shipments • Provide customer service to incoming passengers

Diploma, Logistics, Materials, And Supply Chain Management, 3.9

Bachelor'S Degree, Tourism