Launched and managed the company's premier client-facing reporting suite; planned and coordinated initial roll-out, working cross-departmentally to ensure internal stakeholder readiness Organized a massive audit of all legacy internal- and client-facing reports spanning multiple (often outdated) database management systems in order to restructure and re-standardize reports and consolidate into the new report portal Conducted audits of disparate data sets to identify redundancies and misnomers which kicked off a project to index and define data objects Collected customer feedback to understand reporting needs to better define the roadmap

Positioned within the Database Operations team, served as a liaison between database engineers and client-facing teams to triage, prioritize, and solve client-specific and platform issuesOrchestrated a project to update and revitalize the internal product used by customer support teams to triage client issues, pitched the idea to upper management, and was subsequently awarded the company’s ‘Hustle & Impact Award’ for the effort Setup integrations for new clients, closely working with them and their third-party vendors to ensure a seamless on-board and adoption of the productManaged all imports and exports to/from over 300 vendors on behalf of 550 clients Investigated discontinuities in data feeds, modified stored procedures when neededWorked with clients’ third-party vendors whenever data integrity issues arose and recommended solutions to stakeholders Utilized SQL Server to investigate discontinuities in data to diagnose root issues

Curated and managed the company's central business intelligence platform (Domo, similar to Tableau) to display company-wide performance metrics and provide actionable insights for c-suite executives, operational and client-facing departments Administered implementation of a mobile on-boarding application (WorkBright) for the company's hourly employees, increasing throughput by 15% (~400 new hires weekly) Lead analyst of an exploratory committee which trialed a fully remote application, interview, and on-boarding process to examine efficacy and practicality. This later resulted in company-wide adoption Helped the Product team identify key areas of improvement within the application by analyzing usage data procured from MixpanelCreated and implemented a workflow tracking system which streamlined the hiring process and enabled collaboration between all satellite offices and corporate HR Appointed to the company's "Expansion" Team to assist with opening 6 new locations by providing market research to identify potential business hurdles and strategic solutionsConducted quarterly surveys reaching thousands of Shiftgig hourly employees to gain insight into user experience and explore common trends within its workforce; identified and presented key findings

Conducted research on fixed income, equities, and closed-end funds Worked closely with the company’s Investment Analyst in evaluating investment opportunities Maintained the company’s research database on existing assets and potential acquisitions

Researched Section 8 multifamily properties to discover potential investments at a Memphis-based REITCollected and organized contact information on company database in order to track down current owners of properties the company aimed to acquire Assisted acquisition team with asset valuation and negotiation

Utilized Bloomberg Terminal to gather and evaluate information on securities for credit analysts Reviewed and uploaded employee credit reports into online databasesCreated and maintained an Excel datasheet to obtain and process information from Bloomberg Terminal on specific securities for the use of company traders and analysts

Worked with a group of researchers with the mission of gathering data on legal practices primarily from retentionist countries in order to create a legal research databaseOrganized the group's data collection in an easily-accessed share-driveCommunicated with various organizations in order to track down information necessary for the website