Jade Marrero, Ms,R.T.(R)Arrt Email and Phone Number
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Jade Marrero, Ms,R.T.(R)Arrt personal email
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As a Customer Success Manager, I am responsible for the ongoing satisfaction, adoption enablement, and outcomes insight for assigned portfolios of complex, and enterprise-level customers. I strive to ensure team best practices, policies, and customer-first initiatives are met. I act as internal champions to coordinate the cross-functional motions required for sustained customer success and growth. Key focus areas include customer retention, advocacy, adoption, and growth for a defined portfolio of customers. Leading customer interactions in a manner that establishes credibility and trust as a business and thought partner - Collaborate cross-functionally to lead customers through the customer journey to achieve strong customer satisfaction, platform adoption, and partnership success - Partner with each customer to define and track measurable success plans with clear outcomes; ensure cohesive communication across internal and customer audiences at all levels while serving as the voice of the customer by providing customer feedback to the product team to inform the roadmap - Collaborate cross-functionally to extend the reach and capability of the Customer Success Team - Use customer data to articulate the value and make recommendations for platform optimization and new product solutions - Collaborate cross-functionally to extend the reach and capability of the Customer Success Team - Proactively identify customer risks and partner cross-functionally to recommend solutions and action plan to improve customer health
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Customer Success ManagerCensinet Mar 2023 - PresentBoston, Massachusetts, Us
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Program DirectorEnglewood Hospital Mar 2018 - Mar 2023UsManages, coordinates and administers the clinical and didactic educational activities of the School of Radiography. - Maintains programs master plan of education-Coordinates didactic and clinical education to meet standards-Counsels students -Supervises faculty and students-Coordinates development and revision of course description-Handles concerns of faculty, students and maintains good moral throughout the school-Directs students recruitment and selection with the help of the interview and admission committee.-Selects students for upcoming class-Evaluates effectiveness of the program on a continuous basis-Instructs students in the classroom and on a one to one basis -
Manager Of Diagnostic ImagingEnglewood Hospital Jul 2016 - Mar 2023UsResponsible for managing the Radiology Services at Englewood Hospital and Medical Center. Responsible for assessing, planning, implementing and evaluating all aspects of care, quality of programs and their delivery, and insuring the department financial viability. Responsible for technical resource utilization to inpatients, outpatients and emergency patients in the departments of Radiology, Nuclear Medicine, CT, MRI, Interventional Radiology and Ultrasound."Englewood Hospital and Medical Center, a community teaching hospital in Englewood, New Jersey, is nationally recognized for cardiac surgery and cardiac care, breast imaging and cancer care, spine surgery, orthopedic surgery, and maternity care, and is an international leader in patient blood management and bloodless surgery. Other areas of excellence include diagnostic imaging, offering a 3T MRI machine, a hybrid operating room, and other state-of-the-art technology. Consistently earning high marks for clinical excellence and patient safety, Englewood Hospital and Medical Center is the only hospital in Bergen County and one of fewer than 100 in the nation to earn The Leapfrog Group’s “Top Hospital” award for safety and quality. Nine consecutive times since 2012, the hospital has earned a Safety Score “A” by Leapfrog, a record of achievement maintained by only five hospitals in New Jersey. In 2016, the medical center earned its fourth consecutive designation since 2002 by the Magnet Recognition Program® for excellence in nursing. Nationally, only seven percent of hospitals have achieved Magnet designation by the American Nurses Credentialing Center."
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Clinical Application SpecialistViztek Llc Jul 2015 - Jul 2016Viztek is a leading provider of complete digital software and hardware imaging solutions, backed by comprehensive training and support for the hospital, imaging center, telemedicine and private practice markets.Launching from the long-standing success of the company’s web-based Opal-RAD PACS and RIS imaging software, Viztek introduced Exa, a revolutionary new platform enabling zero footprint full-featured diagnostic viewing paired with server-side rendering for unbeatable speed.The company’s innovation in software is complemented by their comprehensive line of DR solutions, with panels that come in multiple configurations ranging from retrofit packages to complete new radiology rooms and mobile solutions.
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Clinical Application SpecialistKonica Minolta Medical Imaging Usa, Inc. Jun 2015 - Jun 2016Wayne, Nj, UsKonica Minolta has been building on its healthcare business globally by advancing technologies and integration of diagnostic imaging equipment, both in DR and Ultrasound, and healthcare IT including PACS, RIS and EMR. These initiatives help healthcare providers with digitization and network around diagnostic image information, among others.Since the Health Insurance Reform took effect in the U.S., the healthcare sector has accelerated initiatives to drive productivity and provide economic value. The primary care market has been growing, while mergers among hospitals are on the rise and an increasing number of clinics are forming groups. These changes and trends have increased the needs to share diagnostic imaging information and healthcare records among healthcare institutions. From now on, the primary care market is also expected to adopt more and more systems that combine diagnostic imaging equipment and healthcare IT solutions both for quality improvement in the care and for productivity enhancement.The acquisition will enable Konica Minolta to accurately and promptly respond to their customers’ needs with combination of hardware, software and IT solutions in the diagnostic imaging field.*PACS, RIS and EMR: Picture Archiving and Communications Systems, Radiology Information System and Electronic Medical Record -
Practice Administrator / Radiologic TechnologistAstrahealth Center Aug 2013 - Jul 2015
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Radiologic TechnologistValley Health System Sep 2008 - Aug 2010Paramus, New Jersey, Us
Jade Marrero, Ms,R.T.(R)Arrt Skills
Jade Marrero, Ms,R.T.(R)Arrt Education Details
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Western Governors UniversityGeneral -
Fairleigh Dickinson University-Metropolitan CampusHealth/Health Care Administration/Management
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Fairleigh Dickinson University-Metropolitan CampusRadiologic Technology/Science - Radiographer
Frequently Asked Questions about Jade Marrero, Ms,R.T.(R)Arrt
What company does Jade Marrero, Ms,R.T.(R)Arrt work for?
Jade Marrero, Ms,R.T.(R)Arrt works for Censinet
What is Jade Marrero, Ms,R.T.(R)Arrt's role at the current company?
Jade Marrero, Ms,R.T.(R)Arrt's current role is Customer Success Manager | Healthcare Management and Leadership.
What is Jade Marrero, Ms,R.T.(R)Arrt's email address?
Jade Marrero, Ms,R.T.(R)Arrt's email address is ja****@****tal.com
What is Jade Marrero, Ms,R.T.(R)Arrt's direct phone number?
Jade Marrero, Ms,R.T.(R)Arrt's direct phone number is +120169*****
What schools did Jade Marrero, Ms,R.T.(R)Arrt attend?
Jade Marrero, Ms,R.T.(R)Arrt attended Western Governors University, Fairleigh Dickinson University-Metropolitan Campus, Fairleigh Dickinson University-Metropolitan Campus.
What skills is Jade Marrero, Ms,R.T.(R)Arrt known for?
Jade Marrero, Ms,R.T.(R)Arrt has skills like Healthcare, Hospitals, Healthcare Management, Radiology, Healthcare Information Technology, Medical Imaging, Emr, Hipaa, Pacs, Bls, Ehr, X Ray.
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