Building General Manager
Current- In May 2022, spearheaded the successful launch of a 118-unit property, overseeing the comprehensive setup and development of the building and team.
- Proactively manages day-to-day hotel operations, leading a wide range of initiatives, projects, and programs aimed at delivering exceptional team and guest experiences.
- Streamlined operational processes that have been embraced by multiple properties within the market, optimizing efficiency.
- Transcended operational challenges and… Show more
- Transcended operational challenges and revitalized an underperforming property, achieving remarkable gains in Customer Satisfaction Score and employee retention.
- Diligently enforces adherence to established standard operating procedures, policies, and service standards, ensuring a consistently exceptional guest experience.