A senior Product Manager with experience across B2B, B2C and not-for-profit industries. Highly capable in making data-informed and human-centric decisions with the aim of delivering optimal value to the businesses and customers. This is further articulated by my technical educational background, through which I have adapted the ability to effectively communicate complex ideas across organisational boundaries.
Experian Asia Pacific
View- Website:
- experian.com.au
- Employees:
- 697
-
Lead Product ManagerExperian Asia PacificMelbourne, Vic, Au -
Senior Product ManagerExperian Asia Pacific Dec 2022 - PresentMelbourne, Victoria, Australia -
Product ManagerExperian Asia Pacific Mar 2021 - Dec 2022Melbourne, Victoria, AustraliaMy role at Experian is to build Data Quality product strategies that contributes towards the ANZ business plan. Since my time at Experian, I’ve been proactively contributing in building a product-led culture within the business. - Build and introduce new product propositions to expand into new market- Scale and strengthen regional product capabilities to secure market share in the Data Quality space- Design and build technology partnerships to accelerate new business growth- Drive customer discovery sessions to inform priorities in product developmentWithin 2 years of joining the business, I’ve won the FY22 XFactor prize, Peer Vote prize, and also received multiple spot awards. -
Product ManagerPhoenix Tapware Sep 2020 - Feb 2021- Product strategy and market positioning - Design and implementation of product dashboard- B2B product marketing- Led MarTech optimisation projects -
Product Management SpecialistWorld Vision Australia Apr 2019 - Apr 2020Melbourne, AustraliaTransitioned from my previous product management roles within the consumer goods industry, I’ve challenged myself to venture into the digital product management space in a charity organisation.WVA is Australia’s largest international aid and development organisation, with the vision of sustainably transforming the lives of the world’s most vulnerable children. I am currently employed under a contracted role within the experience design team, with the objective of defining and supporting digital transformation of the organisation’s flagship product – Child Sponsorship. Responsibilities and key achievements -Delivered a 3-year scalable product migration strategy to retain $15m annual revenueIdentified product gaps and opportunities by mapping out a pioneering end-to-end product service blueprint of Child Sponsorship, which captured over 30 customer touch points along with the corresponding backend dependancies-Optimised and iterated digital onboarding journey which drove 5% uplift in 90 days retention rate through agile testing approach-Championed and introduced test & learn product development framework to proactively capture behavioural data & insights and retention results through various digitally-based product experience-Introduced the first automated customer exit survey to capture customer insights-Scoped and outlined Martech database requirements to enhance customer profiling and personalisation-Recognised member of a global working group to deliver the retention-driving product experience playbook through human-centric design practise-Collaborated with global partners to deliver and commercialise “Project Horizon” – a technology platform that allows regular and streamlined data transfer via API integration across global World Vision partnership -
Product ManagerEcco Safety Group • Asia Pacific May 2018 - Mar 2019Melbourne, AustraliaESG is a worldwide market leader in emergency lighting and audible warning equipment for commercial and emergency vehicles. I was responsible for end-to-end product management across three global brands in a developing team. Responsibilities and key achievements • Product life-cycle management of over 3,000 SKU’s on a global level • Responsible in developing and successfully launching over 20 new product models• Conducted market analysis and managed brand and price positioning to identify opportunities for expansion in the product offering • Brand migration and management, which includes a SKU reduction initiative resulting in a 25% improvement in inventory levels• Led collaborations between the Marketing and Engineering departments in the creation of marketing collateral and campaign content whilst ensuring 100% technical accuracy • Established effective ways of working with Sales, Marketing, Engineering and Senior Management on a national and global level -
Assistant Product ManagerArlec Australia Pty Ltd May 2016 - May 2018Melbourne, AustraliaArlec is a leading Australian brand for low-cost electrical consumer goods. Working within a matured product management department, I was responsible for product lifecycle management of several lighting product categories across major customer accounts, such as Bunnings, Kmart and Coles.Responsibilities and key achievements • Responsible for the improvement of a slow-moving business category from annual sales of $600k to $3m • Development and roll out of a sales reporting template to ensure healthy business growth • Devise strategic and evidence-based business and marketing planning to create strong brand presence in the retail space • Manage and source suppliers to meet business expectations including negotiations to ensure competitive retail pricing and maximum profitability for the company • Provide technical support to the sales team • Translate and manage engineering expectations into marketable business selling points • Execute project planning and management to ensure timely and effective product launches by taking the lead in cross-functional collaboration, including engineering, sales, purchasing, and IT
Jaden L. Education Details
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Electrical And Sustainable Energy -
Information System -
Advanced Product Management
Frequently Asked Questions about Jaden L.
What company does Jaden L. work for?
Jaden L. works for Experian Asia Pacific
What is Jaden L.'s role at the current company?
Jaden L.'s current role is Lead Product Manager.
What schools did Jaden L. attend?
Jaden L. attended University Of Adelaide, Deakin University, Rmit Online.
Who are Jaden L.'s colleagues?
Jaden L.'s colleagues are Shakinah Mustaffa, Yanjeev Maharjan, Jia Yi Lim, Yichao Sun, Leni Zhang, Charlotte Rankin, Benjamin Tan.
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