Jade Newton Email & Phone Number

Schiphol, North Holland, Netherlands

Schiphol, North Holland, Netherlands

Working in collaboration with my Events team colleagues, as the Senior Events Coordinator I am responsible for coordinating CANSO’s global, regional and local events. I lead on the logistics for CANSO’s 10 events annually and coach a small team, ensuring each event is delivered professionally, on time, within budget and always ensuring excellent customer service and experience.I lead on the successful execution of events from start to finish, including the logistics, budget management, hotel contracts, processing registrations, delegate communication, programme development, marketing and design coordination and post-event activity. I work closely with international host organisations, suppliers, venues, remote colleagues and stakeholders developing strong work relationships to ensure smooth and collaborative coordination of events. Successes include increasing the overall quality of events which in turn has increased event participation across all events. Improving processes, enhancing event planning documentation and finding new ways to communicate and collaborate with international host organisations to ensure clear understanding of shared goals and responsibilities, has contributed to the improved success of each event.

Guildford, United Kingdom

I worked to support the Events Manager in the creation, planning, delivery and evaluation of University and Faculty events in line with key strategic objectives. These events included the University wide Open Days, Applicant Days and large scale conferences. A large portfolio of events meant that a proactive approach to time management and prioritisation was instrumental to my success in this role. I supported in the development of event planning guidelines / tools, best practice and key ways of working. A line management role of two Events Co-ordinators, I worked to support and guide the individuals I line managed to ensure all Faculty events were delivered to a high standard, with customer and client service and professional events management at the heart of each event and project.I worked to support all my events team colleagues and wider Marketing colleagues to ensure positive work relationships. During my time at the University of Surrey I formed key stakeholder relationships which I always worked hard to maintain and develop. Developing and maintaining key stakeholder relationships, strategic thinking, teamwork, a positive, proactive and flexible approach were all key to this role.

Guildford, United Kingdom

I worked to support the Faculty Marketing Manager in the creation, management, delivery and evaluation of the Faculty events strategy. The strategy supported the key Marketing and Communications campaign, as well as the major Faculty profile and recruitment objectives. I managed key Faculty events such as academic conferences and seminars, recruitment and conversion events such as Applicant Days and small course open days. I also worked with the wider events team to deliver the University wide Open Days. In addition, I supported the events team in the development of a university-wide approach to event management, by developing the use of shared systems and offering advice and support while endorsing common approaches to planning, quality assurance and project management.I managed a team of two events staff to deliver to a high standard a large portfolio of events across the Faculty and University.

Guildford, United Kingdom

I organised and delivered various events such as Conferences, Applicant Days, Arts and Music events, within the Faculty of Arts and Human Sciences. This consisted of a variety of tasks including venue hire, event design, invitations, creating event webpages, registration pages and systems, customer communication, client account management, catering and budget management, whilst ensuring a professional service to both client and customer.Working within a new marketing department, I worked towards creating new procedures and ways of working. Developed new relationships with the various departments within the university, as well as external organisations, this was important to providing high quality events.

I visited colleges and schools in and around London, performing presentations and running workshops regarding student finance, the UCAS process and information concerning student life to prospective students and/or parents. I led guided tours of the University campus, whilst providing information. I participated in higher education events representing the University Of Greenwich at colleges and schools in and around London.I supported with administration tasks for the University Open Days, and worked on event days.

Ealing Broadway

In this customer facing role, I was responsible for providing excellent customer service, as well as setting best practice. I co-ordinated a diverse team to complete tasks, I arranged staff rota’s, annual leave and completed administrative tasks. • I provided great customer service and in store experience.• Responsible for co-ordinating a team to complete tasks.• Managed customer queries in addition to customer complaints.• Trained new and existing staff on new system software. I completed various training courses including, first aid, food and flower ordering and a trainee manager scheme.