• Led the design and implementation of a comprehensive business management system for our client, enhancing operational efficiency and data management.• Provided technical guidance and support throughout the project lifecycle, from initial planning to deployment and maintenance.• Collaborated with cross-functional teams and stakeholders to identify requirements, ensuring the system met operational and technical needs• Developed and scheduled employee reviews based on client feedback, leading to higher staff engagement and improved evaluation processes.

• Led the company’s marketing and sales initiatives, managing social media campaigns, and partner coordination to promote sustainable products.• Cultivated and sustained supplier and partner relationships, ensuring product excellence and alignment with the brand's environmental values.• Managed the creation of marketing content and maintenance of the company website, ensuring clear messaging and brand consistency.• Executed site visits, leveraging insights to create targeted marketing narratives.• Enhanced graphic design and marketing acumen, refining campaign strategies to engage target audiences effectively.

• Collaborated with clients to review digital strategy and provide an action plan for improvements.• Conducted analyses of clients’ analytics data to identify areas of improvement and make data-driven recommendations.• Implemented digital solutions according to the needs and specifications of the client.• Offered end-to-end customer support from initial consultation to delivery of digital strategy plan.

• Developed and launched customized e-commerce stores to meet client requirements.• Provided merchants with recommendations on building their digital presence through social media.• Assisted clients in adopting e-commerce solutions using the Shopify platform.• Completed in-depth training on how to effectively utilize the Shopify platform for E-commerce.

• Developed a digital presence assessment template and completed assessments for dozens of clients• Organized transition to a new CRM, ensuring seamless data migration and integration.• Managed incoming applications, processed them, and created and managed client files.

• Reviewed and inputted accounts payable/receivable entries into Sage Accounting• Basic account & bookkeeping, including monthly account reconciliations• Created & maintained recurring monthly job reports in database system

• Created numerous individualized post captions• Complied a curated hashtag list that varied by type of media• Selected and edited a variety of photos