Jaden Giaccone Email & Phone Number

Sherbrooke, Quebec, Canada

• Act as a role model and set expectations for the Bishop's University chapter's mission, culture, and values.
• Have a comprehensive understanding of the Psi Chi website, including Psi Chi benefits and the Psi Chi mission.
• Lead all Bishop's Psi Chi chapter initiatives and ensure a successful induction ceremony by collaborating with fellow Psi Chi officers and chapter advisor.
• Ensure all officer positions and chapter advisor position are filled before relinquishing position. Accomplishments:
• Identified a lack of resources for high performing psychology students at Bishop's University.
• Conceptualized and lead the initiative to create a Bishop's University Psi Chi chapter. Psi Chi chapter was created after 1.5+ years of planning.

Sherbrooke, Quebec, Canada

• Tasked with writing a psychology thesis to graduate with honors.Accomplishments:
• Identified a gap in the industrial organizational psychology literature regarding hiring practices.
• Conducted a literature review of 23+ research articles and formulated a hypothesis.
• Conducted a study under the supervision of two Bishop's University faculty investigating the influence of gender similarity bias in unstructured interview settings (see "Psychology Honors Thesis Paper" project on.
• Created, submitted, and had ethics application approved by the university ethics committee.
• Gathered and analyzed data with SPSS from 60+ undergraduate students.

West Lebanon, New Hampshire, United States

• Support the development of a continuous learning environment at a worksite with over 100 new employees in under two years (15% YTD).
• Play a key role in the design, development, and implementation of quality training programs.
• Edit and create training outlines (TROLs).
• Work according to procedure in a fast-paced environment by communicating priorities to key stakeholders.
• Protect company intel by exercising good documentation and data integrity practices.Accomplishments:
• Was regularly trusted with and handled confidential company intel.

Sherbrooke, Quebec, Canada

• Act as a resource, role-model, and leader for 100+ residents while acting as a direct supervisor and trainer for 4 RAs.
• Help lead one of the three major Residence Life committees by planning, organizing, and facilitating 2+ two campus-wide events each year. Additional Responsibilities: *See Resident Assistant role.
• Pitched and acquired the buy-in of key stakeholders to move forward with 5 key projects with timelines spanning >2 years to improve Residence Life operations (see "Bishop's Residence Life - Organizational Development.
• Spearheaded the utilization of Microsoft Teams tasks capability for committee project management using the OKR model (Objectives and Key Results) for work breakdown structures. OKR implementation increased meeting.
• Used Microsoft Office to increase the organizational effectiveness of the Residence Life Department by designing templates that allow the implementation of high-impact organizational strategies (i.e., OKRs).
• Designed and administered a lecture with audio-visual aids on Microsoft Office software applications to 20+ RAs/SRAs during the Residence Life training period (see attached media on LinkedIn page).

Lebanon, New Hampshire, United States

• Created SOPs and administered a 5s to streamline regularly executed tasks by office administrators. The 5s increased work area productivity by about 15%, impacting 20+ office workers.
• Used Smartsheet to aid the director of system quality at DH in reorganizing the board of trustee’s communication structure across a system of 8 healthcare organizations with 10,000+ employees.
• Worked under the senior program coordinator of continuing nursing education and the director of system quality of the Value Institute at Dartmouth Health.
• Attended three professional development courses led by a seasoned employee development coach at DH. Skills developed included leadership styles, team communication, and empathy.Accomplishments:
• Conceptualized, designed, and pitched the implementation of a LinkTree to increase the accessibility of organizational resources for 8,000+ employees during a layoff period with 150+ positions being vacated.
• Created a position manual for the Senior Coordinator of Continuing Nursing Education using Canva graphic design software.

Sherbrooke, Quebec, Canada

• Document in eRezLife electronic database system regarding critical incidents with residents.
• Direct residents in distress or struggling with personal or mental health issues to appropriate on-campus resources.
• Effectively communicate community living standards while maintaining rapport with and supporting 400+ residents.
• Plan, advertise, lead, and facilitate 7 building-wide residence events and 15+ community meetings per academic year to provide an opportunity for residents to socialize and foster relationships.
• Maintain a building social media page by creating regular posts and answering questions as they arise.
• Liaise with various campus services as needed (security, student services, dining hall, etc.).Accomplishments:

West Lebanon, New Hampshire, United States

• Work cash registers, bag, and retrieve shopping carts while balancing center store responsibilities (*see Center Store Associate role description).
• Address the needs of a variety of individuals and effectively communicate with other associates and supervisors in a fast-paced environment.
• Adapt rapidly to and learn from problems that arise in a high intensity environment (I.e., register/barcode failure, unhappy customers, unfamiliar request, etc.).

Lebanon, New Hampshire, United States

• Train new center store associates when requested by MOD.
• Restock essential center store products (i.e., water, eggs, milk, etc.) following the guidelines set during the training period.
• Collaborate and efficiently work with other associates in the department.
• Record and report a lack or abundance of specific center store products as well as the condition of the department to manager on duty (MOD) by end of each shift.Accomplishments:
• Devised a more effective way of distributing work amongst associates which was later adopted as the standard for the supermarket.

Honors In General Psychology (B.A.), Industrial And Organizational Psychology, 4.0

Activities and Societies: Member of the Bishop’s University Undergraduate Psychology Society (BUUPS), Reeducation committee, dodgeball.

High School Diploma, General Studies, 4.00 Gpa