Jaden Holcombe Email & Phone Number

Houston, Texas, United States

• Installed and configured fire alarm and security systems for over 200 retail businesses, while maintaining high customer satisfaction ratings.• Making comprehensive lists of materials required to complete a job, including estimated cost of materials and labor, resulting in a cost reduction of 10% within the first six months.• Configured security systems to meet safe and compliant standards, tested and documented the results in accordance with strict deadlines.

Austin, Texas, United States

• Designed, installed and tested a wired and wireless computer network, connections and cabling for mid sized company.• Troubleshooted system failures and identified bottlenecks by using a network monitoring service to ensure long term efficiency of network; average time to resolve issues increased by 75%.• Resolved a variety of hardware and software issues, including testing and configuring software and maintaining and repairing hardware and peripheral devices on over 1000 computers, 100 network hubs, and 300 printers in the last year.

Houston, Texas, United States

•Held 10 face-to-face meetings weekly with potential clients to grow business; pitched products and services to potential clients, resulting in a year-over-year sales increase of 15%.• Conducted 50 cold calls daily to find leads and convert them to paying customers by displaying product knowledge and offering targeted sales solutions tailored to individual needs.• Increased customer satisfaction by 25% and retention by 20% by identifying pain points by asking open-ended questions, listening actively to customers' concerns, and providing solutions that addressed customers' needs.• Generated an average of 100 leads per month by working with store staff to identify potential customers and provide information to convert to paying customers, which led to 20 new customers per month for an increase of 15% in monthly sales.

Houston, Texas, United States

• Met sales quotas by cold calling and cold emailing over 150 local sports organizations in the Houston area to build rapport and schedule appointments, resulting in 15% of organizations visiting the store and purchasing products.• Increased customer satisfaction by understanding customer needs and providing tailored solutions, as measured by a customer satisfaction score of 95% to meet their needs, resulting in 129% growth in revenue within 6 months.• Called local schools to inform them of new sports retail store and create partnerships increasing revenue and hitting quota by 10% by offering promotional discounts and special events.• Analyzed the top-selling and highest profit margin items for the store, and strategically placed them at the front of the store to increase sales by 10% and increase store margins by 15%.