• Explaining and training various employees ranging from administrative staff to partners on the finance procedure (AR and billing).• Selected to act briefly as Office Registrar while holding Administrative Assistant position in the Audit Department. Registrar duties included: PEPCO meetings with PDT, preparation for training presentations, as well as assisting with onboarding for new hire orientation familiarizing employees with Outlook, Skype/Jabber, PE, Ichannel, SL intranet, and the IT Helpdesk.

• Managing over 90 transactions per day, assisting the administrative team with client account issues, heavy communication with firm partners regarding client accounts and issues, billing reversals, manage/maintain report files and collections.• Generate extensive daily, monthly, quarterly, and yearly reports regarding company revenue, reconciliation, account adjustments, outstanding balances, and client details for 9 locations using 3 separate databases.Generate new client/reactivate former client accounts, train new administrative team members with billing process, assist administrative team members with billing issues, confirm invoices with 3 other colleagues for all locations, and update any pertinent client information in company databases.• Constructed an administrative assistant manual for training purposes when transferred to Finance. Also created step by step instructions detailing daily procedures for usage in the event of my absence. • Assisted the Human Resources department with recruiting, client correspondence, creating billings, expenses, data entry, and drafting/revising engagement letters, power point presentations, and various handouts.

• Orchestrate client admissions and discharges while maintaining confidential files according to HIPAA rules and regulations.• Verifying client eligibility with agencies and LA County DMH, billing if applicable.• Developing and implementing databases, data analytics, and other strategies that optimize statistical efficiency.• Review and revise colleague’s documentation after monthly submission.• Input/Extract data into company and LA County databases then generating monthly, weekly, and daily reports.• Interpreting data collected from multiple data sources analyzing results using statistical techniques.

• Provide on call oversight of enterprise-level security, based on ICD-503, NIST, and RMF requirements.

• Coordinate and liaise with the eastern region of NAEYC scheduling/coordinating meetings and special events.• Assist human resources screening applicants, completing reference checks, and facilitate orientation.• Maintain records, files, department regulations, and directives containing sensitive DOD information.• Compile and discuss various reports with site and regional director.• Receive, log, route, and answer correspondences professionally and promptly.• Input/extract confidential information to generate reports for databases.• Record, maintain, budget, and adjust patron accounts.• Knowledge of standard operating procedures and notify/train colleagues if any updates.