ADMINISTRATIONManaged Services ▪ Enterprise SystemsANALYSISDeconstruction ▪ Complex Problem Solving ▪ Out of the Box ThinkingKNOWLEDGE MANAGEMENTIntuitive and fluid information architecture ▪ Structure and context using SharePoint, Office 365, and AzureTRAINING Technology Trainer ▪ High-Tech to Low-Tech TranslationWEB DEVELOPMENT Pre-SharePoint ▪ Linux, WordPress, Joomla, Drupal Developer MANAGEMENT Data Center ISP and NOC Support Manager ▪ Web Hosting Technical Support ManagerTECHNOLOGISTDNS ▪ TCP/IP Networking ▪ Systems Analysis ▪ Troubleshooting ▪ Creative Cross Technology Solutions

ESSENTIALS Office 365 Administration, Central Administration Internet Information Services (IIS), Azure Site Collection, Site, List, Library, Forms, Web Part Term Store, Metadata, Content Type Migration, Deployment, Metalogix, Sharegate PowerShellARCHITECTURE Information Architecture 3-Tier Server Architecture,  Web Application, Database, Load Balancing Data Classification, Taxonomy Cloud Services, Virtualization PlanningADMINISTRATION Office 365, SharePoint On-Prem, SharePoint Online Business Continuity, Disaster Recovery Monitoring, Testing, Upgrading Capacity Planning, Resource Allocation Analysis, Project Development, Task Delegation Security, PrivilegesSECURITY Security and Compliance Center Azure Information Protection Access and Rights Management Data Loss Prevention, Retention  External Sharing, Guest Access Implementation, EnforcementDEVELOPMENT Automation, PnP, SharePoint Framework Site and List Templates, Workflow SharePoint Designer, InfoPath GitHub, Version Control HTML, CSS, JavaScript, Section 508 Accessibility Branding, User ExperienceINFORMATION Data Utilization, Reporting, Knowledge Acquisition Business and Technical Requirements Training, Support, Documentation Plain Language, Content Consumablity Policy, Governance, Standards Development Knowledge Management, Content Discovery

OFFICE 365 SHAREPOINT SYSTEMS ENGINEER• Automated common SharePoint administrative tasks with self-scripted PowerShell solutions • Architected a centralized and secure system to allow privileged groups, InfoSec, access to all SharePoint sites• Developed a system to deploy, update, and track the usage of custom scripts with GitHub, GitKraken, and PowerShell• Planned SharePoint, O365 Groups, and Teams solutions to facilitate the secure adoption of new cloud technologies• Integrated SharePoint, PowerApps, Flow, and PowerBI solutions to simplify tasks and enhance next-gen productivity• Provided general internal and external user support for the SharePoint ecosystem and troubleshot related concerns• Administered aspects of Azure Active Directory, Office 365, product licensing, SharePoint, O365 Groups, and Teams

OFFICE 365, SHAREPOINT, AND ONEDRIVE FOR BUSINESS ADMINISTRATOR • Scripted PowerShell solutions to automate and simplify tasks and generate reports • Worked with the team, business units, and vendor to resolve needs (i.e., workflows, troubleshooting, projects)• Worked with Microsoft and team to develop a OneDrive migration plan• Designed a requirements solution to prevent the unauthorized sharing of cloud data

OFFICE 365 CLOUD SOLUTIONS ARCHITECT• Worked with owner, staff, and vendor to close the office locations and work remotely• Managed small team to execute a cutover migration and the transition of on-premises business processes to the cloud

SHAREPOINT ADMINISTRATOR, SHAREPOINT TRAINER, WEBMASTER• Worked with developers to establish, test, and remediate SharePoint components• Developed a solution to help migrate and communicate changes to SharePoint content between Agencies • Gathered and organized information to facilitate various knowledge transfer processes • Tested SharePoint’s compatibility with existing and new technologies SHAREPOINT AND WEB PUBLICATIONS SPECIALIST• Worked customers and external developers to remediate system migration problems• Tested and deployed third-party SharePoint applications and web publication solutions• Worked with developers to establish, test, and remediate SharePoint master page templates• Designed and managed new method to publishing 5000 internal and external documents monthly

PROJECT LEAD & PROJECT TECHNICAL WRITER Project: Migrate all Agency Novell servers and ~5000 users off Novell and onto Active Directory• Performed daily analysis of the project to ascertain the deliverables needed• Gathered and organized data needed to facilitate various projects and business knowledge transfer processes• Ensured the accuracy and completeness of technical data and project documentation• Frequently assisted server, network, and InfoSec teams with various vulnerability, performance, and penetration testsTEXAS DEPARTMENT OF STATE HEALTH SERVICES (DSHS) and TEXAS LOTTERY COMMISSION (TLC) - IT PROJECT MANAGEMENTProject: Statewide DSHS IT infrastructure upgrade + multiple technology refresh projects• Developed a faster and more accurate way to parse mined data• Tested and modified procedure flows for clarity, correctness, and standardization• Evaluated data accuracy and enforced data information standardization • Compiled and formulated mined data into statistical reports

SUPPORT AND CRIMINAL CONTENT MANAGER• Audited customer Usenet activity for illegal digital content and reported violations to the appropriate organization• Monitored the performance of global network nodes and worked with Cisco network engineers to remediate concerns • Developed training programs and career development tracks for new and existing personnel • Devised strategies for ‘Best Practice’ and formal policy based on identified operational trends and metrics