At SDC, our mission is to drive technological advancement and provide robust solutions that empower businesses to thrive in an ever-evolving digital landscape. As Director of Technology and Solutions, I will lead strategic initiatives to enhance our technological offerings, optimize our solution delivery processes, and promote a culture of innovation and excellence within our team.My key responsibilities are: - Leading the development and implementation of advanced technology solutions that align with our clients' goals and challenges. - Overseeing the technology strategy to ensure we remain at the forefront of industry advancements. - Collaborating closely with our sales and technical teams to drive business growth and client satisfaction. - Promoting a culture of continuous improvement, encouraging the adoption of best practices and new technologies. - Ensuring that our solutions are scalable, secure, and future-proof, meeting the highest standards of quality and reliability.

Main accomplishments - Spearheaded technical support for distributors and integrators, facilitating the successful delivery and implementation of Supermicro hardware across Petrobras HPC clusters, enhancing computational efficiencies for critical energy operations. - Played a pivotal role in managing and resolving complex support cases for key clients such as Banco do Brasil, significantly improving client satisfaction and system reliability through strategic troubleshooting and client engagement. - Drove the technical sales and implementation of "GPU Direct" enabled object storage solutions for Supermicro's global customers in Brazil, significantly enhancing DGX farm capabilities and performance for advanced computing applications.As a Field Applications Engineer (FAE) at Supermicro, I'm at the forefront of technical sales, bridging new and existing opportunities with cutting-edge server, storage, and embedded solutions. My role involves a close collaboration with sales and technical teams to tailor technical proposals that meet precise customer needs. With a hands-on approach and a deep understanding of Supermicro and competitor technologies, I excel in presenting and demonstrating high-value solutions to customers and partners. My expertise is particularly crucial in the pre-and post-sales cycles, where I provide in-depth knowledge on hardware innovations and market trends to support key accounts like Petrobras and Banco do Brasil.

Main accomplishments: - Strategically guided customers through technology maturity elevation, aligning with the Gartner IT&O Maturity Model by integrating Cisco, VMWARE, and NetApp solutions, resulting in optimized IT operations and enhanced infrastructure resilience. - Led the development of customized technology roadmaps to address specific business challenges, cultivating partnerships with key clients and positioning Vortex TI as a trusted advisor in technology solutions - Improved the IT sales acquisition process by aligning Vortex TI's offerings with customer needs, significantly boosting technology adoption rates and enhancing customer satisfaction through personalized solution delivery."

Information technology consultant acting as pre and pos sales technical support. Also responsible for seminars, lectures, presentations about Solarflare technology in portuguese throught SDC Engenharia.

Responsibilities:Technical teams training (service and pre-sales) and Knoledge ManagentRMA Services and StrategyField Services strategy. Forecasting new technologies and product development.Presenting new solutions at fairs and exhibitions Advisory:Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check).Advisor for solution development and strategic technology partners initiating relationship with Seagate, SanDisk, SolarFlare, Open-e and improving relationship with Nvidia and Mellanox.Achievements:New technology international partnerships: helped starting partnerships with Seagate, Sandisk, SolarFlare, Open-e, Arista Networks and SuseIncrease revenue in cloud, virtualization and storage scenarios: created a storage appliance product, changed the pre-sales profile to design complex solutions and built and R&D lab for technology expertise enhancementDue to Suse partnership program, the company won free training and certifications for technical team (linux, management, cloud and storage) Speaker at São Paulo VMWARE VForum 2016 - Potencializando soluções em hiperconvergência e virtualização - invited by SUPERMICRO

Responsibilities:Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check)Teams training (Sales, Pre-sales, Assembly, Tests, Field Support, etc)Supermicro Products Support under Warranty (RMA)Procurement and Custom's ClearancePresenting Supermicro solutions at fairs and exhibitions Advisory:Marketing CampaignsInternational Partnership Achievements:Helped starting the company's operation, designing and implementing it's assembly line with a contract manufacturer, Created the pre-sales team.Revenue increase to $800,000.00 /yearLecturer in Cloud Clonf 2013, representing Neuwald IT with Supermicro and FusionIO as partners Advisor for Marketing Campaigns

Responsibilities:IT Services - Support and Delivery: ongoing and new IT Services design and implementationManaged Windows and Linux platforms integration, implementing centralized user administration with Microsoft Active Directory for all servicesIT Management: Incident / Problem / Change, reporting and monitoring of key performance indicatorsManaging the infrastructure (Hardware / Network / Operating Systems) required for Software House operation and Oracle Peoplesoft implementation projectsAchievements:Implemented corporate email over linux plataform (Postfix + Dovecot + Sieve) using as webmail E-Groupware collaborative suite,Implemented Network and internet access control (DHCP / DNS / Firewall / Proxy / Content Manager) on top of Debian Linux box, IPTables, Squid and DansguardImplemented monitoring systems and network and software security policiesImplemented incident, problem, release and change management.Implemented Network Security projects to suit the requirements of customers as Vale do Rio Doce, Walmart, WTorre, AmBev among others.

Responsibilities:Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check). Teams training (Sales, Pre-sales, Assembly, Tests, Field Support, etc).Supermicro Products Support under Warranty (RMA) Also acted as solution architect for Supermicro servers x86-64Network administratorAchievements:Implemented LDAP Authentication for network services Implemented security and backup policiesImplemented IPTables based network firewall and proxyImplemented storage network.