Jade Schwark Email & Phone Number

Greater Kalamazoo Area

Portage, Michigan, United States

* Identified and communicated with prospective clients, using Salesforce, via call, text, and email campaigns to connect appropriate Auto, Home, Life, and Health Insurance coverages* Developed relationships with current clientele by providing quality customer service via phone call and in-person meetings to go over additional insurance options based on their needs* Assisted general office flow by managing and organizing all confidential documentation, billing outreach, and directing clients to appropriate departments and resources

Portage, Michigan, United States

* Made an average of 100+ calls daily to potential customers in order to gather necessary information for generating Auto and Homeowners insurance quotes* Developed relationships with leads as they began their transition to State Farm* Reported data and progress insights to State Farm agent biweekly to help guide and maintain success * Created training and organizational processes within agency to help guide office culture and organization

Kalamazoo, Michigan, United States

• Oversaw the development and implementation of social media strategy and all social/digital media (Instagram, Facebook, and YouTube) and video production in the Office of Student Transitions (OST)• Managed a seven-student video committee, facilitating weekly meetings and final editing all video content using both Adobe Premiere and Adobe After Effects.* Worked weekly in-office desk shifts taking phone calls and answering questions from students, parents, and faculty about OST programs and events. • Collaborated with 7 other APMs to create and facilitate student hiring and training for peer leader positions for the Office of Student Transitions* Planned and executed Second-Year Student banquet dinner for 150 guests, which included booking catering, event destination, and decor, all while staying under the $3,000 budget• Attended weekly committee and staff meetings and one-on-one evaluations once a semester

Kalamazoo, Michigan, United States

• Received an exceeds expectation performance appraisal for 2019• Received Mentor of the Month for excellent leadership and going above and beyond in September 2020* Mentored 165 incoming college first-year students, communicating through emails and text messages using Salesforce• Created short, effective informational videos which were shared with over 4,000 freshmen in bi-monthly digital newsletters• Answered questions and directed mentees to appropriate campus resources• Ensured that all mentees experienced a successful first year of college, both academically and emotionally

Kalamazoo, Michigan, United States

• Scheduled appointments for students with academic advisors and the Dean and answered phone calls regarding Honors College requirements and events• Delivered effective telephone communications skills• Effectively handled challenging callers

Kalamazoo, Michigan, United States

• Completed digital marketing and outreach and engagement tasks spread across three individual companies: The Scholarship Expert, ROSE Empowerment, and Redefining Normal• Utilized Canva to create graphics and posts for all social media accounts• Collaborated with team members to plan social media content and engagement event ideas• Edited audio for ROSE Empowerment podcasts• Utilized Asana, Slack, Post Planner, and Later to communicate with managers and peers and complete requested tasks• Attended weekly meetings to discuss completed projects, current tasks, and upcoming events• Completed Hubspot course, earning a certification in Content Marketing

Troy, Michigan, United States

* Shadowed Creative Arts Director to running full event sets in just 8 weeks* Participated in weekly Sunday night services and other middle/high school summer events performing audio engineering tasks* Performed audio engineering and stage management, including mixing, sound checks, audio troubleshooting, and stage setup and teardown

Kalamazoo, Michigan, United States

• Managed access to building by checking in student residents and guests to achieve a safe and secure environment• Signed out mail for students upon request• Problem solved any medical or security situations as they arose

Algonac, Michigan, United States

• Prepared homes for real estate showings, including staging and landscape.

Sales & Business Marketing, Sales

Education record