Negotiating & optimizing client contracts, resulting in a 14% increase in the average contract value, contributing to improved revenue marginsSpearheading client acquisition efforts, achieving a 4% growth in new clients through targeted outreach & strategic marketingWorking closely with the founder to strategize the firm’s participation in industry events, boosting brand visibility & enhancing business development opportunities

Developing & executing local marketing strategies to increase customer foot traffic & brand awareness, contributing to sustained revenue growthCollaborating with management in weekly operational meetings, providing input on inventory management, sales performance, & customer satisfaction initiativesTraining employees on customer service practices & product knowledge, resulting in enhanced team performance & improved service quality