Receive underprivileged Pittsburgh community members and complete intakeAnalyze case facts and identify legal issuesReview cases and present findings to a licensed attorney

Created a web-based music industry platform to develop the skills and portfolios of the internal Jaded Productions team and external aspiring music industry professionalsFacilitated a press partnership with º1824, a division of Universal Music Group Created a web-based infrastructure to advance the Jaded Productions brand (over 1.2k followers on Instagram, 1.3k followers on TikTok, and over 10k website visits per year) Curates ideas for the growth and development of the Jaded Productions brandCreated the idea and infrastructure for Jaded University - a free university that teaches aspiring music industry professionals the basics of the industry (i.e. marketing, public relations, artist management, digital asset creation, audio skills, etc.) (garnered 561 total applications and educated 74 students) Instructs the artist management course at Jaded University Directs a team of 7 associates Facilitates content creation (i.e. graphic designs, blogs, podcasts, TikToks, Tweets, Instagram posts) Co-hosts the music industry podcast "A Little Jaded" (in the top 15% of podcasts most shared globally for 2022 on Spotify)

Member of The Recording Academy's Grammy U Program (Washington D.C. Chapter) Participates in seminars and professional music industry programsReceives mentoring from current music industry professionals involved with The Recording Academy

Captured content at live events in the Pittsburgh area (Three Rivers Arts Festival, Pittsburgh Brewing Co.'s Summer Concert, Picklesburgh)Edited and added branding to content for social media posting (Facebook, Instagram, TikTok) Created unique captions and standard post hashtagsResearched and collected data regarding event venues in the Pittsburgh area for client reference

Created email templates for pitching HeadCount’s mission to recording artistsUpdated Google Sheets regarding HeadCount’s Ambassador Program and Tour TrackingGenerated artist information sheets for music festival meetups and content creation

Create use cases via Microsoft Visio for the Intake and Discovery phases of internal company projectsCustomize feature story documents for the ease of understanding project scope between the client and the teamTranslate data between business departments and the internal information technology department

Oversees the day-to-day radio station activities while maintaining all programs and studentsConstructs playlists, interviews, and liners to be aired Organizes student events for prospective radio personalities and associates Arranges Duquesne participation in local Pittsburgh radio events and fundraisers (i.e. Feed The Need for the Greater Pittsburgh Community Food Bank) Broadcasts live about current music tastes and trends

Developed SQL queries to interrogate Teradata repository Created data visualizations based on SQL queries using Microsoft PowerBIDeployed developed data visualizations in Microsoft Azure

Taught music industry mentee about different aspects of the music industryPassed on resources that would be helpful to an aspiring music industry professionalWorked on resume building and LinkedIn skills with mentee

Assist in artist promotion through social media marketing

Mentor to aspiring music industry professionals Guided mentee through different paths in the music industry Created marketing project for mentee

Greeted and received customers in a welcoming mannerManaged financial transactions at point-of-sale stations Answered customer inquiries and made product suggestions

In this 10-week series, I learned about different departments and fields in the music industry (i.e. law, finance, A&R) through lectures and Q&As with Warner Music Group employees and music industry professionals.

Interacted with commercial insurance agent customersAssisted agents in selecting the best services for their needs Made outgoing calls on behalf of customers