Rohan Jadhav Email & Phone Number

Mountain View, California, US

Seattle, Washington, US

Supported Nordstrom.com / NordstromRack.com shopping cart price/promo/tax calculation service.

Seattle, Washington, US

• Partner with product and engineering managers to align on priorities, roadmap, requirements & dependencies.
• Lead program management activities and coordination with partner engineering teams for projects related to Retail POS backend services modernization and publish store transactions as events to Kafka.
• Bi-weekly status updates on committed deliverables to Store Org Leadership team

Bellevue, WA, US

• Managed business analysts and collaborated with business teams - Retail, Fraud, Payment Operations, Accounting, Legal and multiple engineering teams to drive operational savings and efficiency improvement projects..
• Led requirements and UAT efforts for automation of service bill payments reconciliation to eliminate delay in variance identification due to manual excel based reconciliation. Estimated annualized savings ~$15M.
• Led MVP and release scope planning, E2E scenario capture, payment terminal and POS application flow/messaging wireframes, features/user stories creation and grooming, prioritization across multiple engineering teams.
• Mentored and coached business analysts and business stakeholders for Agile/Scrum and Rally adoption.
• Won T-Mobile Winner Circle award – Work recognition to equip frontline deliver best customer experience

Seattle, WA, US

• Managed Salesforce implementation used by 3400+ sales & customer care agents at 4 global contact centers to support hotel partners. Defined vision, created/communicated/managed Salesforce enhancement roadmap to align.
• Led conception to launch of multiple features to deliver $5M+ in savings. Viz:o Configurable solution to drive process consistency and support multiple a/b testing. Savings: $1.6M.o Case context UI & automation of.
• Collaborated with cross functional teams – Sales, Customer Care, Process Owners, Training and multiple engineering teams for implementation of strategic operational efficiency improvement initiatives – viz. Hotel.
• Facilitated Salesforce enhancements work for corporate initiatives - Travelocity, Wotif & Orbitz Acquisition
• Implemented intake management in Jira and Scrum framework to manage and prioritize product backlog.

Seattle, WA, US

• Managed AT&T business initiative to develop mobile sales analytics tool (POC) for Sales Managers to provide insight into upsell opportunities of mobility solutions. Key feature - Product Bundle recommendations –.
• Authored scope & functional specification document and drive wireframe development for mobile POC.
• Coordinated with development team to create & monitor project schedule, activities and milestones.
• Tracked risks/issues/action items and communicated weekly status report to AT&T business sponsors.

Redmond, Washington, US

• Managed multiple projects for Certificate Services division of Microsoft IT.
• Coordinated with service engineers & managers to create & monitor project schedule, activities, and milestones.
• Tracked risks/issues/action items and communicate weekly status report to MSIT leadership.

Redmond, Washington, US

• Managed Dynamic CRM application for Ad Platform with YOY budget of $1.5M - $2.5M and used by 2500+ sales and customer care agents. Managed 12 onsite engineers and reviewed deliverables of offshore team. Collaborated.
• Planned, monitored and successfully delivered 30+ major & minor releases. Some key features - Proposal Builder, Redesign of case creation service & case management UI, Notification engine.
• Automated deployment process to reduce deployment downtime by 75%.
• Improved client satisfaction rating from 4 to 6 on a scale of 7.

Boston, MA, US

• Business Analyst:
• Business analysis for modification of annuity calculator tool available on Fidelity.com
• Defined and verified business and functional requirements, producing use cases, workflow diagrams, and functional specificationsDev Lead
• Led project planning & management functions for development of check processing solutions
• Created and reviewed technical specifications of SOA-based solutions for development using C#, ASP.NET, and DB2

Sacramento, CA, US

• Dev Lead
• Plan, coordinate and monitor for system integration/regression testing, defect triaging, configuration and software release activities
• Communicate with client for query resolution and development/ test/vendor team to resolve functional and technical queriesSoftware Engineer
• Design and develop UCC filing application for SOS using Visual Basic, ASP, XML, Oracle, and Crystal Reports

San Francisco, California, US

• Design and Development of client/server application providing foreign currency draft generation, programming in VB, Oracle, and Crystal Reports

• Leveraged chemical engineering and software development expertise to design and program applications supporting chemical engineering processes; defined solution requirements and led design, development, testing, and.
• Design and development of Excel user interface for a simulation tool – ASPEN; Sophisticated distributed object oriented tool for monitoring the pilot plant experiments & accelerate the process of technology innovation.

Mumbai, Maharashtra, IN

• Design, development and testing of a web extension for simulation tool - HYSYS using ASP and COM; Web site prototype to provide technology maps of chemicals using ASP and SQL Server DB

Mumbai, Maharashtra, IN

• Development and testing of mathematical model to predict steady and dynamic state of oil splitting column

• Associated in the project ‘Validation and Implementation of Mathematical Model for Oil Refinery’.
• Training on vegetable oil refinery, soap saponification and manufacturing plant

Post Graduate Program, Artificial Intelligence And Machine Learning: Business Applications

Bachelor'S, Chemical Engineering

Diploma, Chemical Engineering