Experienced Operations Manager with a proven track record in project management, client acquisition, and entrepreneurship. I transitioned from a pharmacy role to managing hundreds of facility maintenance projects remotely for a U.S.-based company. As the Co-Founder and Operations Manager at East Coast Facility Services Inc., I scaled our operations from handling 2 projects per week to 30 projects per day and secured partnerships with major international retail stores such as Tesla, Walgreens, and Burger King.My expertise includes designing and implementing efficient organizational systems, leading marketing initiatives, and optimizing team performance. Recognized for my ability to drive growth and streamline operations, I have been awarded Vendor of the Month by JCPenney for outstanding HVAC services.Prior to this, I rapidly progressed from Project Coordinator to Account Manager at Facilitate, managing major commercial clients like Sodexo and Brandpoint Services, enhancing client satisfaction, and achieving strategic partnerships.With a background in quality control and retail pharmacy, I bring a unique perspective to operations management, ensuring high standards and client satisfaction. I hold a B.Sc. in Medical Analysis Laboratory from Saint Joseph University and certifications in Computer Science from Harvard University and Java Programming from the University of Helsinki.I am fluent in English, French, and Arabic, and thrive in multilingual environments. Currently seeking new opportunities to leverage my skills and drive for growth amidst challenging environments.