As an IT Support at Akagera Business Group, I provide both remote and onsite technical support to ensure the smooth operation of the organization’s IT infrastructure. My role includes:Delivering efficient troubleshooting and support for hardware, software, and network systems to enhance productivity.Maintaining IT resources, documenting processes, and ensuring systems are up-to-date.Collaborating with cross-functional teams to resolve technical issues, optimize system performance, and streamline IT operations.I am dedicated to leveraging my skills to drive efficiency and support the organization’s mission, ensuring seamless technology integration and user satisfaction.

teaching and training tudents a bout backend application development using NodeJs and expressJs and training young developers about front-end development with vue.js framework and introducing Programming in context of C++

In this remote Assistance I am Training and Teaching trainees and assisting them to complete thier projects at TryKibo in the Web Foundations Cohort.

I had been working In RTGroup Rwanda As web development trainer to train young software developer students

Gained hands-on experience in network administration, web development, and IT support. Assisted in troubleshooting, maintained websites, and provided technical assistance. Developed strong problem-solving skills and communication abilities. Seeking new challenges to apply acquired knowledge and skills. Thanks to ABG IT team. Let's connect and explore potential opportunities.