Jadson A. Email and Phone Number

***2022/2023 Winner - Best of Sales & Account Management ***In a role that encompasses relationship management with Buy-side, Sell-side, Central Banks, and various Government organizations, I leverage education and deep workflow expertise to ensure the successful adoption, retention, renewal, and expansion of our solutions within assigned accounts and territories. As a CSM, I act as both a trusted advisor and product specialist, collaborating with key business decision-makers to craft and implement engagement strategies, mitigate risks, and uncover opportunities within these accounts.- Clearly define business outcomes and orchestrate a comprehensive success plan inclusive ofcustomer objectives, stakeholders, milestones, risks and metrics that needed to be achieved;- Build, maintain and leverage strong relationships with business decision makers;- Unlocking the value of Financial Investments, Research, Data & Analytics solutions throughsuccessful onboarding, continuous education and training process.- Monitor usage, health gauges, competitive landscape and any other relevant data in order to build aretention strategy.- Find leads and connects with Sales to work on growth opportunities. (upsell and cross-sell)- Work along with Global teams such as Account Managers, Propositions Sales, Product and Content teams- Readiness and Customer Proposition to ensure we are addressing our customers’ needs.- Bring in customer intelligence and feedback.- Speak and moderate painel at LSEG internal and external events about content matters related tofinancial markets in Brazil.