Jae Carpenter Email and Phone Number
With a Bachelor of Fine Arts degree in Graphic Design from Minnesota State University, Mankato, I combine my creative and technical skills to deliver seamless technology integrations for clients. As an Implementation Specialist at Scholarship America, I have successfully led multiple complex implementation projects, providing high-quality solutions within tight timelines and budgetary constraints.I excel at requirements analysis, system configuration, data migration, user training, and user acceptance testing. I collaborate with project managers, cross-functional teams, and clients to develop project plans, timelines, and deliverables, ensuring alignment with client needs and expectations. I communicate effectively with technical and non-technical stakeholders, fostering a collaborative and inclusive project environment. I am passionate about leveraging technology to empower organizations to achieve their strategic goals, and I constantly seek opportunities to expand my knowledge and stay updated on emerging technologies and industry trends.
Scholarship America
View- Website:
- scholarshipamerica.org
- Employees:
- 193
-
Web Content SpecialistScholarship America Jul 2020 - PresentMankato, Minnesota, United States -
Implementation SpecialistScholarship America Jan 2021 - PresentSt Peter, Minnesota, United States-Assisted in implementing software solutions for clients, including system configuration, data migration, and user training.-Collaborated with project managers to develop project plans, timelines, and deliverables.-Conducted requirements gathering sessions with clients, documenting business processes, and identifying software customization needs.-Assisted clients in mapping their existing data to the new system, ensuring accurate and efficient data migration.-Conducted user acceptance testing (UAT) and resolved any issues or defects to ensure system readiness for go-live.-Provided on-site and remote training to end-users, ensuring their understanding and proficiency in using the software.-Prepared and delivered project status reports and updates to clients and internal stakeholders. -
Customer Service Representative/Evaluations SpecialistScholarship America Jan 2020 - Mar 2021United States-Evaluated applications for various programs, scholarships, or grants, ensuring adherence to established guidelines, policies, and regulations.-Conducted thorough reviews of application materials, including transcripts, resumes, essays, and reference letters, to assess eligibility and qualifications.-Verified applicant information and supporting documents, cross-referencing with databases and external sources to ensure accuracy and authenticity.-Collaborated with internal stakeholders, such as admissions officers, financial aid officers, and program directors, to gather additional information or clarify application details. -Maintained accurate and up-to-date records of application evaluations, decisions, and relevant communication in the designated system. -
Customer Service SpecialistScholarship America Mar 2019 - Dec 2019United States-Assisted the customer service team in handling a high volume of customer inquiries via phone and email.-Researched and resolved customer issues by liaising with other departments, such as program management and IT to create solutions. -Developed and maintained a comprehensive knowledge base of the company's products and services to assist customers effectively.-Assisted in creating and updating customer service documentation, including FAQs and troubleshooting guides.-Participated in training sessions to enhance customer service skills and stay updated on company policies and procedures. -
Member Board Of DirectorsCarnegie Art Center Jun 2023 - PresentMankato, Minnesota, United StatesCollaborated with fellow board members to establish the gallery's long-term vision and strategic goals.- Provided guidance on curatorial decisions, exhibition planning, and artist selection.- Participated in fundraising initiatives, donor cultivation, and sponsorship outreach.- Played an active role in improving financial sustainability through budget oversight and financial analysis.- Engaged in community outreach programs, fostering relationships with local artists, schools, and cultural organizations. -
Pharmacy TechnicianThrifty White Pharmacy Mar 2018 - Mar 2019Mankato, Minnesota, United States-Processed and filled prescription orders accurately and efficiently, maintaining a high level of attention to detail and adherence to established protocols.-Conducted medication inventory management, ensuring proper storage, labeling, and organization of medications in compliance with regulatory requirements.-Assisted pharmacists in compounding and labeling medications, including intravenous (IV) preparations and unit dose packaging.-Provided exceptional customer service by addressing customer inquiries, resolving medication-related issues, and ensuring a positive patient experience.-Collaborated with healthcare professionals and insurance providers to obtain necessary approvals and authorizations for prescription coverage.-Maintained patient profiles, including medication history, allergies, and relevant health information, ensuring accuracy and confidentiality.-Assisted in maintaining pharmacy equipment, including automated dispensing machines, to ensure proper functionality and accuracy.
Jae Carpenter Education Details
-
Graphic Design -
Non-Profit/Public/Organizational Management
Frequently Asked Questions about Jae Carpenter
What company does Jae Carpenter work for?
Jae Carpenter works for Scholarship America
What is Jae Carpenter's role at the current company?
Jae Carpenter's current role is Web Content Specialist | Driving Seamless Technology Integrations | Board of Directors |.
What schools did Jae Carpenter attend?
Jae Carpenter attended Minnesota State University, Mankato, Harvard Business School Online.
Who are Jae Carpenter's colleagues?
Jae Carpenter's colleagues are Haji Camara, Cara Florey, Phyllis Mcgrath, Sahil Shekh, Daria Maresh, Abel Barrios, Saledin Mohammed.
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Jae Carpenter
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