Jae Rhee Email & Phone Number

Burnaby, British Columbia, Canada

Coordinating and communicating with customers, drivers and carriers daily to meet the transportation needs of 10 to 12 different customers and business lanes.Providing container import/export, dry, reefer, tractor, TL and LTL services locally across Greater Vancouver and Vancouver Island.Negotiating rates and confirming invoices, providing and collecting documentation (BOLs, PODs, timesheets, invoices, pictures).Problem solving when issues or delays occur, understanding the root cause to develop procedures to prevent the same issues from occurring again.Always striving to provide better service, take on more business from new and existing customers, building strong relationships with clients, drivers, carriers, and team members.

Burnaby, British Columbia, Canada

Tutoring students on mathematics and accounting to help them build strong foundation skills, gain thorough understanding of course materials, and achieve higher results in courses. Taught students in group settings as well as 1-on-1 sessions on a weekly basis, and adhered my teaching style to fit the different needs for my students.

Vancouver, British Columbia, Canada

Dispatching 15 to 25 insurance agents to service over 25 auto dealerships across Greater Vancouver.Responding to last minute requests for insurance services, and setting up schedules for the following day/week.Coordinating agents to dealerships based on skills, experience, and personality.Keeping track of all agents on shift, promptly communicating issues, and providing ETAs for dealerships.Administrative duties including recording daily sales and transactions, inventory counts, and answering questions through phone calls and emails.

Surrey City Hall

Duties included performing site inspections and parking surveys, addressing public inquiries, providing appropriate solutions, communicating daily with residents and co-workers, and producing research data for transportation projects.

Metrotown, Burnaby

• Interacted with various types of customers by taking their orders via cashier, serving their food, giving them friendly service and dealing with any problems that arose such as angry/rude customers and customers getting wrong or unsatisfactory orders• Watched over the shift while the managers were busy, they trusted me to ensure everyone be productive, satisfy customers, deal efficiently with problems that might occur, send workers on breaks, stock and clean up • Prepared various types of foods, drinks and desserts efficiently and swiftly in a short amount of time to meet the demands of the numerous customers• Operated proficiently as a team, making sure members from all sections were working together, communicating and helping other sections that needed assistance • Stocked up and organized the entire store with five days worth of supplies by moving them from the truck to their appropriate storage rooms

New Westminster

Duties included reviewing reports, preparing estimates and spreadsheets, performing site inspections, data collection + tabulation, and payroll + administration duties.

Diploma, Business Operations Management

Obtaining necessary skills to analyze and improve operation systems for businesses. Strong focus in supply chain systems, process.

Bachelor’S Degree, Civil Engineering

Activities and Societies: Institute of Transportation Engineers - Spoke in front of audiences to inform them of transportation engineering.