Jaime Brown

Jaime Brown Email and Phone Number

User Experience Designer @ Brink’s Inc
United States
Jaime Brown's Location
Charlotte, North Carolina, United States, United States
Jaime Brown's Contact Details

Jaime Brown personal email

Jaime Brown phone numbers

About Jaime Brown

I have worked in the UX industry for over nine years, with detailed experience in human factors, interface design, research and user testing. As a senior product designer and user architect, I take pride in ensuring my work is a strong match for all roles. I strive to bring 100% to the work that I do, and my goal as a designer is to build a strong, long term, mutually beneficial relationship with employers and clients alike. I am continuously seeing out industries leaders looking for a challenger, and am always interested in fielding challenging experiences.

Jaime Brown's Current Company Details
Brink’s Inc

Brink’S Inc

View
User Experience Designer
United States
Website:
brinks.com
Employees:
9873
Jaime Brown Work Experience Details
  • Brink’S Inc
    User Experience Designer
    Brink’S Inc
    United States
  • Lowe'S Companies, Inc.
    Senior Product Designer - Pricing, Promotions And Competitive Intelligence (Hybrid)
    Lowe'S Companies, Inc. Aug 2022 - Present
    Mooresville, Nc, Us
    • Leads the architecting and designing of high-quality and engaged user experiences for Merchant Promotions and Lowe's Vendor customers and associates via Lowe’s Vendor Gateway, Specialty Catalog Manager and Promotions applications.• Designed and established master style guide for dedicated product, guiding integrating applications to meet UI requirements. Also, leads multiple design projects within a single product group.• Conducts formative and summative evaluations during key points in development.• Performs primary and secondary research to understand users, the goals and pain points.• Generate insights that shape how product teams think about medium and long-term product strategy. • Develops OKRs and collaborates with cross-functional teams to track those metrics.• Developed evaluation heuristic guide and leads heuristic efforts across multiple products.• Lead strategy and planning for user research efforts for Lowe’s Vendor Gateway.• Increased moderated usability sessions by 75% from 2020 to 2022. Instituted participant screener guide and developed intake for coordinated with vendor engagement.• Leads the delivery of quality, timely deliverables such as UX presentations, user interface elements, wireframes and production work.• Provides coaching and guidance to more junior level team members.• Collaborates with the design team to deliver easy-to-use experiences that empower our users and meet stakeholder expectations.• Communicates design strategy to product owners, clients, developers and other team members, while also being able to articulate design rationale.• Represents products on the Backyard design council.• Supports the development process for presentations, storyboards, and client feedback mechanisms to better communicate the design process.• Uses user-centered design to translate available requirements in useable, meaningful experiences for end-users.
  • Lowe'S Companies, Inc.
    User Experience Architect (Uxa) / Product Designer - Vendor Management
    Lowe'S Companies, Inc. Aug 2020 - Aug 2022
    Mooresville, Nc, Us
    • Works under general guidance and consistently delivers on commitments• Works collaboratively with the Program/Product Managers to transition product roadmap initiatives into great experiences for Lowe's customers.• Provides Customer/Technical/Business Process perspectives in a collaborative manner with the team.• Contributes to a highly dynamic and multi-disciplinary team to develop and enhance digital products on a day to day basis.• Lean/Agile approach to delivering experiences by reinforcing Alignment, Transparency, Execution andBuilt-in quality.• With input from stakeholders including System Architect/Engineering, display proficiency inunderstanding enabler work through building, maintaining and sequencing the team backlog.• As the person responsible for requirements, participates in system demos at the end of the sprint andprovides story acceptance per the pre-agreed acceptance criteria.• Invests in the Agile process to continuously improve product quality, time to market, and team member.happiness• Displays proficiency in promoting a Design Thinking mindset when exploring problems.• Performs other duties as assigned.
  • Usda
    System Analyst
    Usda Nov 2019 - Mar 2020
    Washington, Dc, Us
    • Supported various federal agencies by assisting and frequently taking the lead role within the underwriting business unit for assigned system projects by: gathered and wrote functional requirements; collaborated with SMEs, BSA’s, PM’s and developers to achieve goals.• Drafted test cases for functional requirements.• Coordinated and conducted user testing and production validation; documented system functionality and data definitions; conducted end-user training.
  • Kansas Department Of Health And Environment
    Research Analyst (Contract)
    Kansas Department Of Health And Environment Sep 2019 - Nov 2019
    Topeka, Ks, Us
    • Responsible for the collection and interpretation of data related to statewide vaccinations in order to assist the department in identifying compliance gaps.• Provided support to field organizations in complying with safety requirements.• Interviewed participants to establish baseline feedback on the current state vaccination process and made recommendations on interface.
  • Waddell & Reed
    User Experience Researcher
    Waddell & Reed Mar 2019 - Jul 2019
    Shawnee Mission, Ks, Us
    • Ensure the firm is taking a user-centered design and research approach.• Collaborate with team members, stakeholders and leadership to identify knowledge gaps and propose methods to gain needed insights.• Partner with subject matter experts, and marketing disciplines across the organization to understand user personas and current vs ideal experience.• Coordinate research logistics (e.g., recruiting, moderation, data collection).• Synthesize data and communicate insights and design criteria to team members, stakeholders and leadership.• Collaborate with market research and analytics vendors on best research approaches.• Translate research into user stories, mockups and prototypes that lead to intuitive user experiences.• Make strategic design and user-experience recommendations based on research and data.• Rapidly test and iterate designs through mockups and wireframes.
  • Sprint
    Ux Designer Ii
    Sprint Mar 2018 - Mar 2019
    Overland Park, Kansas, Us
    • Primary tasks are reviewing, implementing and expanding user experience guidelines, across multiple teams, while developing and maintaining the retail GST (Guided Selling Tool) application.• Design and prototype user interface features, site animations, components, and system elements. • Create compelling visual campaigns, animations and assets for our guided tool.
• Collaborate with product managers, developer managers, developers, stakeholders, and other designers. • Analyze complex systems requirements existing business processes and information systems. • Use professional concepts and company objectives to resolve very complex issues in creative and effective ways.
  • American Academy Of Family Physicians
    Ux Designer Ii
    American Academy Of Family Physicians May 2017 - Mar 2018
    Leawood, Ks, Us
    • Design and create user-focused interaction models for web pages and applications. • Analyze user needs and create specifications to efficiently meet those needs. • Use HTML, Css, Sass, Javascript, and jQuery to create standards-compliant markup. • Develop responsive page structures and interfaces for a variety of devices (desktop, mobile, etc.). • Create and maintain standards-compliant code in web management systems.• Develop online applications while maintaining Academy brand standards on AAFP sites and legacy applications.• Create and test wireframes, prototypes and page layouts. • Translate business requirements into technical specification and implement these requirements. • Design and conduct moderated and unmoderated user testing of company applications. • Manage workflows and access rights. • Assist staff in using systems to maintain and optimize content. • Manage interface customizations for staff, customize new systems and software experiences for specific user groups.• Develop testing metrics and baseline data. • Support Adobe Search and Promote tasks.• Initiate server redirects for various business contacts.• Test front-end code in multiple browsers to ensure cross-browser compatibility.• Develop UX on-boarding procedures; collaborate with teams to ensure successful new employee transitions.• Tools - Bootstrap 4, Sketch, Axure, LucidChart, Syndication, and Git.
  • Ameriprise Financial Services, Inc.
    Ux Design Architect
    Ameriprise Financial Services, Inc. Jul 2016 - Feb 2017
    Minneapolis, Mn, Us
    • Created user journeys, storyboards, wireframes and interactive prototypes through initial research of user needs and goals.• Conducted competitive, gap assessments, usability evaluations of web based applications.• Created prototypes, including low-fidelity, medium-fidelity, and high-fidelity across the different stages of the design process for both desktop and mobile platforms.• Designed and administered usability studies, both moderated and unmoderated.• Performed heuristic evaluation and competitive analysis to improve usability as well as the product features.• Assisted in developing detailed sitemaps of all levels of the omni channel environment as required.• Coordinated across departments on various projects, assisting management in remaining update-to-date on those projects and communications between team members.• Developed visual representations of the interactions between the user and the functional modules in the solution.• Disseminates resources for continuing team development as they apply to user experience standards.• Coordinated and collaborated with the UX Core Team for the Web Access Management initiative, aimed at delivering SSO authentication across multiple divisions of the company.• Incorporated both Google and Adobe Analytics to analyze key metrics to enhance the user experience and drive company goals.• Researched and presented on compliance standards, both WGAC 2.0 and Section 508.
  • Cerner
    Product Designer
    Cerner Jul 2015 - Feb 2016
    Kansas City, Missouri, Us
    • Analyzed and documented client requests from over 120 systems, and translated those design requirements for development.• Adhered to lean methodology and led project meetings as necessary. Coordinated multiple inputs, priorities, and organized results into a presentable format.• Designed workflows, processes, and architecture maps to document system enhancements and project direction.• Established user scenarios; designed and implemented testing across all platforms.
  • Center For Fiduciary Management (Cffm)
    Ux Designer
    Center For Fiduciary Management (Cffm) Sep 2014 - Jun 2015
    • Structured and documented information architecture for web and future mobile applications.• Established requirements and designed for customer reports, including wire-frames and high-fidelity mock-ups.• Reviewed system/web modification, designed enhancement test scenarios and implemented analysis as needed.• Designed user personas and use case scenarios.• Researched and designed proof of concept artifacts, workflows, and diagrams.• Structure new website features, including re-designs of current products.
  • Dst Systems/Argus Health Systems
    Business Analyst
    Dst Systems/Argus Health Systems Sep 2013 - Sep 2014
    Windsor, Connecticut, Us
    Business Analysis:• Led in the initiation, requirements, design, testing, and conversion/implementation phases of various project with lead to develop, modify, or implement effective information systems solutions. • Reviewed and ensured all appropriate documentation has been completed accurately for the change. • Focused on documenting user requirements to serve as functional specifications from which technical solutions are developed.• Wrote, published and maintained project documentation (summaries, issue tracking logs, workflows, business requirement documentation, etc.).• Worked closely with technical personnel to outline project requirements. Interaction Design:• Assisted in user research and product design for company products.• Created and edited product wire-frames and mockups.

Jaime Brown Skills

Design Management Blue Ocean Strategy Screening Unix System V Outline Adobe Contribute Arrangements User Experience Community Data Entry Acting Crisis Intervention Microsoft Technologies Powder Coating Agile Methodologies Upkeep Adjustments Zephyr Functional Specifications Data Mapping Medical Records Project Documentation Families Temporary Placement Charting Legal Law Enforcement Business Requirements Software Quality Workers Compensation Police Google Analytics Assessment Data Conversion Kansas City Management Design Impairment User Interface Design Ocean Integration Death Initiation Leadership Information Systems Use Case Requirements Analysis Adobe Workflow Human Resources Department Of Health Electronic Media Web Applications Settlement Project Direction System Trac Business Services Software Documentation Layout Radio Access Network Cleaning Reports Flat Patterning Ceremonies Product Placement Ups Systems Microsoft Office Functional Analysis Medicine Testing Customer Service Repeatable Artifacts Disability Insurance Cerner Solution Documentation Research Reporting Incident Stakeholders Portland Analysis Billing Systems Ratings Web Solutions Kansas Ta2000 Photocopier Letters Information Technology Knowledge Management Systems Balsamiq Lucid Chart Software Testing Life Cycle Soapui Test Planning Breakdown Yahoo Digital Photography Star Applications Persona Detention Redmine Data Collection Business Analysis Laboratory Equipment Juveniles User Requirements Viseo Summaries Suite Workshops Digital Imaging Mvs System Solutions Maps Omniture System Performance Paint Project Planning Final Cut Pro Quickbooks Project Sql Spec Software Testing Life Information Architecture Intellectual Property Dst Fax Unix Demos Overland Lightroom Html5 Technical Solutions Websites Responsibility Internal Audit Obtain Peoplesoft Product Knowledge Structured Finance Lotus Notes Production Process Wireframes Usability Testing Digital Media Proof Of Concept Technical Design Scrum Process Improvement Visio Adp Payroll Software Claim Project Design Oracle Pabx Financial Services B2b Marketing Strategy Image Capture Imagenow Parties Sketchup Organizational Behavior Subrogation Offenders Invoicing Css Formulation Frames Meetings Adobe Creative Suite Mock Capture One Architecture Mockups Coordinated Apple Iteration

Jaime Brown Education Details

  • The University Of Kansas
    The University Of Kansas
    Design Management
  • Washburn University
    Washburn University
    Digital Communication And Media/Multimedia

Frequently Asked Questions about Jaime Brown

What company does Jaime Brown work for?

Jaime Brown works for Brink’s Inc

What is Jaime Brown's role at the current company?

Jaime Brown's current role is User Experience Designer.

What is Jaime Brown's email address?

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What is Jaime Brown's direct phone number?

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What schools did Jaime Brown attend?

Jaime Brown attended The University Of Kansas, Washburn University.

What are some of Jaime Brown's interests?

Jaime Brown has interest in Politics, Social Services, Education, Health.

What skills is Jaime Brown known for?

Jaime Brown has skills like Design Management, Blue Ocean Strategy, Screening, Unix System V, Outline, Adobe Contribute, Arrangements, User Experience, Community, Data Entry, Acting, Crisis Intervention.

Who are Jaime Brown's colleagues?

Jaime Brown's colleagues are Addy Fung, Ioana Irina Cuciureanu, Evelyn Eslava Neri, Samira Ayad, Wilfried Guyonnet, Mauricio Andres Guzmán Quiroz, Erlenel Carmen.

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