Jaelithe Guillette Email & Phone Number

DIRECTOR OF CONTENT, COMMUNICATION & STRATEGY - VP-level leader with 15+ years leading, developing, and implementing high-level content and communications strategy, ambitious marketing plans, and dynamic user experiences for B2C / B2B consumers and companies. -- My #1 strength is vision creation. By seeing opportunity in what others call the “impossible,” I work tirelessly to determine the root cause of an issue, understand its impact on the global organization, develop a data-based solution at scale, and cast the vision that people want to follow to execute the solution. As a corporate leader with 15+ years’ experience in communications, content, marketing, and executive leadership, I understand the power of strategic and compelling content to impact behavior, both for customers and employees. I empower my UX, content, and marketing teams to over deliver on goals while accomplishing long-range strategic plans that positively affect the bottom lines of global companies. ✦ CONTENT STRATEGY ✦– Created custom content tool that streamlines leave communications to all Amazon employees by 93%.– Headed development and execution of all employee-facing content during India’s COVID surge, affecting 111K Indian staff. – Oversaw all content operations for Amazon’s HR intranet that received 10M+ view annually. ✦ GLOBAL PROGRAM MANAGEMENT ✦– Spearheaded digital assistant that reduced HR calls 10%. Initiative was deemed by senior Amazon leaders as the most important project that needs to be fixed across Amazon’s HR. – Executed all communications and UX for Amazon’s largest HR project ever, including developing customer journey from content to ticket system. – Led global corporate marketing initiatives for a $500M manufacturing business and managed $3M marketing budget.– Increased Precor’s eCommerce net contributions 500% by leading content development and strategy for all online assets. ✦ TEAM LEADERSHIP & COLLABORATION ✦– Executed significant culture shifts to increase internal productivity 65% and employee net promoter score 40% while also reducing churn 30%. – Partnered with management to define short- and long-term brand development and company communications while producing overarching strategy for global business.✦ LET’S CONNECT ✦I’d love the opportunity to sit down with you and discuss how shifts in each of these areas can help your business reach the next level. -- Jaelithe Guillette206.384.0595 | milichj@gmail.com

Listed skills include Copywriting, Marketing, Project Management, Seo, and 38 others.

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