Policy Guidance and Localization• Provide policy guidance and support to content moderation and quality teams within a specific market and product line, including policy assessments in local languages and with market knowledgePolicy Documentation Management• Maintaining complete and up-to-date policy documentation for a specific market and product line ensuring timely and accurate updates.• Provide accurate and consistent in-language proofreading support for policy documentation. Reviewing planned policy updates and collecting feedback to enhance proposalsPolicy Distribution and Training• Coordinate, track, and report on the effective distribution of policy changes amongst content moderation teams, ensuring the delivery of updates to all Moderation and QA Teams.• Collaborate with global Policy Training Development and training teams to provide vetted cases for instructional materials.• Support quality teams' understanding of Policy positions with timely and accurate Policy guidance, and be accountable for improvements in the consistency of their understandingProblem Analysis and Resolution• Contributing to or developing analysis regarding policy-related content moderation challenges and taking follow-through actions to address them.• Support the Policy teams' understanding of enforcement challenges, of qualify & consolidate feedback and recommendations based on end-user experience. Maintain and improve such feedback loops.Stakeholder Collaboration and Solution Management• Partnering with internal stakeholders to identify tooling, policy, or operational gaps. Managing initiatives to develop new solutions, optimize existing processes, and improve safety and the user's experience.• Assisting cross-functional teams (XFN), Quality Assurance (QA) teams and Leadership with ad-hoc projects based on business needs or upon request.

Research and date collection via Tech Mahindra.• Established a state-of-the-art company office in Seoul. • Received extensive training on data accuracy and compliance with regulations.• Conducted regular quality checks and thorough product testing on client tech devices. • Coordinated and facilitated participant involvement in the user study.• Gathered and recorded data meticulously during the study, ensuring accuracy. • Skilfully managed participants, ensuring smooth execution and resolving conflicts. • Acquired strong analytical skills for evaluating content compliance. • Assisted the program manager during training programs. • Updated and reported data on company software for the user study. • Delivered weekly reports and engaging presentations to top management

• Conducted thorough product testing to maintain quality standards and system accuracy. • Ensured legal compliance at both local and international levels for the product. • Oversaw the management of hardware power packs and engine replacements. • Collaborated with external parties like the Irish rail department and Rolls Royce. Maintained timely ordering and delivery of all necessary product accessories. • Managed swift replacement of faulty products to meet project deadlines.• Planned and coordinated the project, effectively collaborating with multiple vendors.• Skillfully managed vendors, clients, and internal team to mitigate interpersonal conflicts.

• Received regular training on company policies and guidelines, aligning with local and international trust and safety regulations. • Skillfully managed personal biases while staying vigilant against tactics employed by bad actors to target vulnerable groups. • Familiarized with company software and systems to accurately document and escalate specific cases.• Flagged egregious content and Violent Extremism promptly, ensuring efficient and effective work. • Successfully handled high-volume request intake and processing on a daily basis. • Ensured impartiality in case judgments, adhering strictly to training and company policy. Submitted daily compliance reports accurately and efficiently.• Actively participated in wellness programs to foster a positive mindset and maintain a healthy lifestyle. • Demonstrated effective time management skills in a high-volume and high-pressure work environment. • Proactively tracked ongoing trends and changes in geo-specific laws and regulations related to online safety and user privacy.

Kimsoe is a cold stone ice cream parlour in based in Rathfarnham shopping centre which serves fresh hand-rolled ice cream to customers from Thursday to Saturday each week.

• Ensured quality and stability of food products through meticulous fermentation process analysis. • Conducted microbial experiments, analyzed data, and processed research findings. • Played an active role in product creation, design, consumer launch, and marketing efforts. • Managed nutritional content details on the company website. • Successfully completed HACCP training for food safety

- Personal firearms training to prepare for war.- Graduation from the video training school in the army and as an operator of a thermal observation device.- I reached the level of Sergeant before I was discharged.

I took orders from customers and served them with a smile. I helped out in the kitchen preparing ingredients and I had the responsibility of opening and closing the restaurant alone. I cleaned and arranged the furniture daily and did the accounting work for the restaurant. I was the acting manager of the restaurant on days when the owner was not present.