Jae Pak Email & Phone Number

Redmond, Washington, Us

Redmond, Washington, Us

• Manage issues and escalation while providing log analysis and mitigation plans in Infrastructure as a Service (IaaS) configuration

Shenzhen, Guandong, Cn

• Drive Android device launch and technical approval, and oversee the overall development and customization as the main point of technical contact to AT&T and Cricket Wireless corporate.• Consolidate and report project status to higher management with detail analysis and mitigation plans• Mitigate risk factors and issues, and take corrective action for closure by minimizing impacts with all stakeholders including chipset and script vendors, carriers, internal validation and engineers in China• Manage schedule with the customer based on internal project status and external circumstances• Review and finalize deliverables including compliance matrix doc for submission• Schedule tests and prioritize test resources in onsite engineers, validation team, and 3rd party testing lab• Provide technical suggestion and direction for new product • Manage budget, up to $500K per device certification project while negotiating project and test scope with carrier vendor coordinator and subject matter experts and auditing quote from 3rd party labs • Analyze new network features and gather operator requirements to provide guidance to engineers• Review technical terms of marketing document including collateral• Create project tracker best suited for the team and higher management, including project overall schedule, Gantt chart, issue detail/history, issue trend chart, budget and sample management Achievement Highlights:• Launched the first MediaTek chipset device, PulseMIX, for both AT&T and Cricket network; received customer appreciation for chipset diversity• Launched the first Wi-Fi Calling feature in Alcatel and MediaTek with limited budgets and resource by cooperating with AT&T subject matter expert, chipset engineer, 3rd party validation lab, script vendor for virtual and live network issues, and script review and implementation

Ridgefield Park, Nj, Us

• Managed technical activities in all phases of initial and maintenance release of commercial wireless mobile products and trial projects with AT&T and Cricket Wireless for technical approval.• Provided scheduling guidance to product managers based on potential risk items and project priority• Identified critical items and presented recommendation resolution to mitigate schedule effect• Reviewed requirements for new features and managed development with the carriers• Formalized and presented technical analyses to the customer for all issues and lead negotiation activities based on end user and network effects• Inspected deliverables on each milestone of technical approval process before submission• Negotiated test scope with the carriers to save budget• Directly report project status to the VP and senior managers • Instituted a wiki system and tracker to process projects more efficiently for team membersAchievement Highlights:• Launched high priority projects, Galaxy Note7, Gear S2 (AT&T), Galaxy S4,5,6 (Cricket), within compact schedules but not affecting other low priority projects by maximizing limited resources with other TPM• Launched 3CA, 256 QAM, 4X4 MIMO for both Samsung and AT&T by cooperating AT&T network admin, device certification tester, and manager, managing internal tester and troubleshooting issue with engineers through trial status to commercialization

Ridgefield Park, Nj, Us

Bs, Electrical And Computer Engineering, Mathematics

Education record