Jae Um Email & Phone Number

New York, NY, US

New York, New York, US

• Founder & Executive Director of Six Parsecs, a new type of insights company. We apply research rigor, business analytics & smart storytelling to help legal businesses win in their respective categories. Who we help:
• Law firms seeking strategic growth & competitive advantage
• Law departments experimenting with value engineering & positioning
• Legal startups looking for product-market fit

Chicago, US

Los Angeles, CA, US

New York, NY, US

San Francisco, California, US

Amsterdam, North Holland, NL

Chicago, IL, US

• Advise market/practice/industry leadership and Executive Committee on programmatic approaches to pricing strategy, including rate guidance; pricing level controls; pricing & allocation governance; and pricing & service.
• Lead design & development of foundational analytics models on client segmentation and relationship health scoring to inform commercial strategy
• Direct global team of pricing specialists in providing analysis and consultative advice to relationship partners leading key client relationships and lead client-facing pricing negotiations for global accounts.
• Conceptualized and validated behavioral models to identify highest-value client relationships and optimized pricing strategies
• Provided enhanced pricing support to global key clients, resulting in 5%+ improvement in profit margin across $350m+ in revenue influenced by pricing team
• Developed and led execution of rapid response to COVID-19 developments via actionable pricing guidance, partner enablement tools for decision support and client communications, and globally coordinated approvals and.

Chicago, Illinois, US

• Analyze industry trends & outlook to generate insights, identify growth opportunities, and articulate mid-term strategic objectives
• Serve as lead analyst for priority growth initiatives owned by Chief Strategy Officer, Managing Partner and Executive Committee
• Provide decision support for firm leadership & ensure strategy alignment across business units and business functions
• Drive and support change management projects with ad hoc cross-functional teams
• Function as editor-in-chief for executive communications relating to firm performance and competitive strategy
• Contribute to innovation programming and education for internal audiences and to thought leadership and innovation marketing for external audiencesHighlights

Chicago, Illinois, US

• Supported firm leadership and drove various cross-functional projects relating to the firm’s positioning, client outreach, internal education and training, thought leadership, and marketing for ongoing innovation.
• Led data-oriented projects in complex litigation matters.Highlights
• Design and development of firmwide partner education content and programming on client service, Lean methods, and pricing for value: program earned "Standout" honors in the 2015 Financial Times North America Innovative.
• Revamped brand storytelling and developed brand messaging and framing for Lean, design and innovation for Seyfarth Shaw LLP and SeyfarthLean Consulting

Chicago, Illinois, US

• Promotion through various roles in client-facing service delivery and legal operations roles
• Provided operational support and case management for geographically dispersed L&E practice group; conducted practice-wide trend analysis for revenue, pipeline, realization, and utilization
• Owned billing cycle management, including budgeting, tracking, and reconciliation for matters exceeding $1M in anticipated fees
• Contributed data-oriented fact pattern research and analysis to complex litigation matters and significant pitch opportunities
• Supported firm leadership on key business development projectsHighlights
• Scoped, planned, and executed internal projects on best practices documentation and training on operational processes, with emphasis on complex discrimination and wage & hour litigation

• Career planning & job search strategy development
• Admissions advising with focus on MBA & JD admissions
• Personal branding and professional development counseling

Los Angeles, CA, US

• Assisted partner-level attorneys in Entertainment, Intellectual Property and Litigation practice areas.
• Developed training and reference materials for administrative & legal support staff in the Litigation department.
• Reviewed client documentation, analyzed financial statements and primary records to create internal memoranda and damage assessment models.
• Designed and implemented digital filing system to improve document-sharing & workflow for litigation group specializing in TILA matters.
• Championed changes to firm-wide IT practices to facilitate effective utilization of CRM resources and reduced email printing practices in the Entertainment department by 35%.
• Provided administrative support for business development efforts, case management and practice management.

Fort Lauderdale, FL, US

Taught SAT class to high school students in both classroom and private tutoring sessions. My favorite student feedback: "Way better than real school."