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Jafeth Quesada Mora Email & Phone Number

Noc Analyst II at Nitel
Location: Tarrazú, San Jose, Costa Rica 6 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Nitel
Role
Noc Analyst II
Location
Tarrazú, San Jose, Costa Rica
Company size
349 employees

Who is Jafeth Quesada Mora? Overview

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Quick answer

Jafeth Quesada Mora is listed as Noc Analyst II at Nitel, a company with 349 employees, based in Tarrazú, San Jose, Costa Rica. AeroLeads shows a matched LinkedIn profile for Jafeth Quesada Mora.

Jafeth Quesada Mora previously worked as NOC Representative at Globalgig and Tier 1 technical support at Granicus. Jafeth Quesada Mora holds Bachelor'S Degree, Ingeniería De Software, Estudiante En Proceso from Universidad Fidélitas.

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Email format at Nitel

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Nitel

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Profile bio

About Jafeth Quesada Mora

I have more than four years of experience as a Network Support Technician, technical and customer support, specializing in delivering outstanding customer service. Through effective communication and problem-solving abilities, I efficiently address diverse customer and partner concerns, ensuring their contentment with our offerings. My dedication to learning is evident in my persistent study and hard work, which have contributed to the enhancement of my Networking knowledge. I am devoted to applying my knowledge and continually improving, constantly aiming for excellence in my profession.

Current workplace

Jafeth Quesada Mora's current company

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Nitel
Nitel
Noc Analyst II
San José Province, Costa Rica
Website
nitelusa.com
Employees
349
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6 roles

Jafeth Quesada Mora work experience

A career timeline built from the work history available for this profile.

Noc Analyst Ii

Nitel

San José Province, Costa Rica

Noc Representative

Current
Globalgig

Costa Rica

Support SD-WAN based platform, VOIP, LTE Technology for GlobalGig

Jun 2024 - Present

Tier 1 Technical Support

Granicus

United States

Video team technical support

Jun 2023 - Jun 2024

Tier 2 Support Engineer, Plume Design

Sykes

Heredia, Costa Rica

  • Stepped in to support unresolved problems escalated from Tier 1 after they had exhausted their resources.
  • Offered dedicated assistance to the company's VIP customers and Communication Service Provider partners in resolving their network-related technical issues until a full resolution was achieved.
  • Collaborated with internal and external engineering and development teams to expedite the resolution of technical problems.
  • Developed and kept up-to-date knowledge-based articles on the product and internal support procedures for reference.
  • Contributed to the training of newly hired engineers as part of the team.
Mar 2022 - Feb 2023

Tier 1 Support Engineer, Plume Design

Sykes

Heredia, Costa Rica

  • Conducted initial network troubleshooting activities.
  • Assisted customers in comprehending technical issues and guided them toward resolution.
  • Offered technical expertise and support on a daily basis, as well as strategic insights.
  • Ensured proper escalation of unresolved issues to the relevant internal teams, following established procedures.
  • Aided customers with product orders, memberships, and logistical inquiries.
Apr 2021 - Mar 2022

Fraud Specialist

Sykes

Costa Rica

Help customers to protect and solve issues related to fraud

Dec 2018 - Mar 2021
Team & coworkers

Colleagues at Nitel

Other employees you can reach at nitelusa.com. View company contacts for 349 employees →

FV Fiorella Vallejos Fiorella Vallejos Colleague at NitelSan José, San Jose, Costa Rica, Costa Rica View → AP Angelo Pérez Angelo Pérez Colleague at NitelCosta Rica, Costa Rica View → OA Olufeyisan Alexander Olufeyisan Alexander Colleague at NitelNigeria, Nigeria View → MM Mauro Ma Mauro Ma Colleague at NitelSão Paulo, São Paulo, Brazil, Brazil View → JP Jose Paulin Jose Paulin Colleague at NitelBensenville, Illinois, United States, United States View → EE Ebenezer Eleazu Ebenezer Eleazu Colleague at NitelNigeria, Nigeria View → TM Travis Martin Travis Martin Colleague at NitelChicago, Illinois, United States, United States View → AM Andres Mora Cabezas Andres Mora Cabezas Colleague at NitelSan José, San Jose, Costa Rica, Costa Rica View → CG Chris Gareau Chris Gareau Colleague at NitelHartford, Connecticut, United States, United States View → GA George Alimele George Alimele Colleague at NitelNigeria, Nigeria View →
4 education records

Jafeth Quesada Mora education

Ccna V7 Module 3, Networking

Sykes Technical Academy

Inglés Ejecutivo, Idiomas

Instituto Nacional De Aprendizaje

Administrador De Aplicaciones Ofimáticas, Information Technology

Instituto Nacional De Aprendizaje

Manejo de las herramientas Word, PowerPoint y Excel de Microsoft Office.

FAQ

Frequently asked questions about Jafeth Quesada Mora

Quick answers generated from the profile data available on this page.

What company does Jafeth Quesada Mora work for?

Jafeth Quesada Mora works for Nitel.

What is Jafeth Quesada Mora's role at Nitel?

Jafeth Quesada Mora is listed as Noc Analyst II at Nitel.

Where is Jafeth Quesada Mora based?

Jafeth Quesada Mora is based in Tarrazú, San Jose, Costa Rica while working with Nitel.

What companies has Jafeth Quesada Mora worked for?

Jafeth Quesada Mora has worked for Nitel, Globalgig, Granicus, and Sykes.

Who are Jafeth Quesada Mora's colleagues at Nitel?

Jafeth Quesada Mora's colleagues at Nitel include Fiorella Vallejos, Angelo Pérez, Olufeyisan Alexander, Mauro Ma, and Jose Paulin.

How can I contact Jafeth Quesada Mora?

You can use AeroLeads to view verified contact signals for Jafeth Quesada Mora at Nitel, including work email, phone, and LinkedIn data when available.

What schools did Jafeth Quesada Mora attend?

Jafeth Quesada Mora holds Bachelor'S Degree, Ingeniería De Software, Estudiante En Proceso from Universidad Fidélitas.

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