Jaffar Kunnathodi Email & Phone Number

As an IT Support Engineer at emaratech, a leading technology and consulting company in the UAE, I provide technical support and solutions for various IT systems and services, such as servers, networks, applications, and databases. I have been working in this role for over nine years, and I have developed strong competencies in server administration, LAN-WAN, ITIL, and IT service management.I am passionate about delivering high-quality IT support and ensuring customer satisfaction and business continuity. I have successfully handled multiple projects and tasks, such as installing, configuring, troubleshooting, and maintaining servers and network devices, implementing IT policies and procedures, and documenting IT incidents and resolutions. I have also earned certifications in CompTIA, MCSA, ITIL, and MCP, which demonstrate my knowledge and skills in the IT field.