 Build, configured and manage servers for various customers Performed troubleshooting during deployment and proposed alternates in case of issues  Upgraded ESX hosts from ESXi 6.7 to ESXi 7.0 using Update Manager/Lifecycle Manager Performed Migration (P2V, V2V, Cold migration) as per approved changes using VMware vConverter  Installed and configured ESXi 5.x.7.0 hosts (Standard/distributed switches, SAN/iSCSI data stores)  Added new hosts into vCenter server and configure networking (Distributed switch) accordingly Remote management of rack and blade servers (HP,Dell, Cisco) through ILO, iDRAC, CIMC, IMM and KVM Switches Installed and upgraded server management tools like Net backup client (Symantec), Patrol Agent (BMC), Antivirus (McAfee, Symantec End Point etc.), SCCM agent etc.  Worked closely with Storage Management and provided them` with all technical details related to hosts (Size of LUNs, WWN) and ensured visibility of LUNs at host side Added new Domain Controllers in existing Forest and established user accounts, moved objects to their relative OUs as per requirements Created OUs, User accounts and groups by using Active Directory Users and Computers.Set permissions for Users and groups on shared folders and other resources Configured DNS servers to create new Zones and updated host records Created and configured GPOs for systems and user authorization Worked in ITIL based environments and created Change Requests through BMC Remedy and provide implementation plan to Change management (CAB)

 Installed and Configured Virtualization platform for over 90 Virtual server infrastructure Configured iLO and iDRAC for remote management of rack and blade servers (HP, Dell) Installed and configured three, 10 ESX 6.7 nodes clusters (Dell hardware) Installed vCenter Server 6.7 and configured it for HA and DRS Took Snapshots, created Templates & Clones of Virtual machines and deployed Virtual Machines from templates. Performed migration of 25 physical servers to virtual servers using VMware v Converter Built and configured physical and virtual servers for Windows 2016/ 2012 R2 Installed and configured MS-SQL Server on Windows 2019 in Cluster mode (Physical & Virtual environment)  Provided Tier3 support to Service Desk and resolved day-to-day operation issues. Worked as on-call SME (24/7) and handled Sev1/Sev2 tickets and making sure for timely resolution as per SLA. Dealt with vendors for hardware replacement and maintenance issues (Dell, HP, VMWare, Microsoft etc.) Performed system and software upgrades, patches, firmware upgrade etc., by documenting steps needed and coordinated changes through a formal change management process Set up new users profiles, created and updates access permissions and system policies and maintained user accounts. Defined procedures for user access to the systems

 Performed migration of 10 + physical servers to Virtual Servers by using VMware vCenter Converter Installed and configured ESX 6.5 hosts and worked with storage team for hard zoning and assignment of Virtual disks  Installed and configured vCenter Server 6.5, created clusters and configured them for HA and DRS  Built and configured Windows servers (physical and virtual) Installed and configured update manager for patch management Took Snapshots, created Templates & Clones of Virtual machines and deployed Virtual Machines from templates. Provided 3rd level support for day to day software and hardware issues Contributed towards the Disaster Recovery Plan (DRP), back-up systems and disk configurations Created and configured accounts, group authentication rights, security templates using Active directory as per requirement Provided backup and restore processes including processes for DR  Investigated and provided timely and efficient online support for a fast paced environment Logged and tracked tickets using Remedy to ensure timely resolution in accordance with SLA Configured user and group privileges, access control, and authentication