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Innovative marketer with a diverse background across technology, tourism, hospitality, and retail. A consistent thread throughout my career has been the ability to connect people to places, leverage effective marketing communications to cultivate strong customer relationships, and fuel sales growth. Currently providing Product Marketing consulting services while pursuing a lifelong dream of writing my first non-fiction manuscript. More to come in the months ahead. Grateful for the following experience:Product Marketing Manager at Zartico, a B2B SaaS start-up delivering actionable visitor business intelligence and analytics to tourism organizations across the US and Canada.Sales & Marketing Consultant for Saltwater Software, a mobile-first, card-linked loyalty/rewards SaaS start-up.Consultant in the “Smart City” space: marketed to place-based organizations interactive, digital kiosk technology which served visitors, residents, merchants, and civic stakeholders.Senior Director Strategic Alliances for Los Angeles Tourism and Convention Board. Five years of media strategy, planning, and buying for the award-winning Las Vegas tourism advertising campaign; “What Happens Here, Stays Here.” Four years leading Partner Marketing for the five-star, five-diamond Wynn Las Vegas & Encore luxury resort and casinos. District Marketing Director responsible for three Los Angeles area shopping centers within the Westfield portfolio. Associate Vice President of Marketing for Hollywood & Highland entertainment and retail complex.Skills include: Product Marketing, Partner Marketing, Brand Marketing, Strategy, Strategic Alliances and Business Development
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Published AuthorThe Layoff JourneyLos Angeles, Ca, Us
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Book AuthorAspiring Author Jul 2023 - Present
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Marketing StrategistJaffe Marketing & Strategy Aug 2016 - PresentLos Angeles, Ca, UsEngaged in freelance marketing contract roles with:Los Angeles TourismIKE Smart City Saltwater SoftwareFor more information check out: jaffemarketingandstrategy.com -
Network MemberGlg Aug 2016 - PresentNew York, Ny, UsAs a GLG Network Member, I bring over 20 years of experience to help clients solve some of their toughest marketing challenges.GLG is an exclusive network of executives and subject matter experts who share their experience, expertise, and insights with clients who are exploring a new strategy, product, segment, or direction.GLG clients include decision makers at leading technology, life science, and industrial companies, including nearly half of the Fortune 100 and the majority of the top 10 global technology companies; leading investment and financial firms; top professional services firms; and hundreds of nonprofits and social entrepreneurs around the world. -
Product Marketing ManagerZartico Jan 2022 - Jun 2023Salt Lake City, Utah, UsAs a B2B SaaS (Series A) company, Zartico provides tourism organizations geolocation, spending, lodging, and event data insights in an integrated data management platform used to successfully manage, shape, and market destination resources for better visitor experiences.New product launch results:92% of customers logged in and experienced version 3.0 within the first 30 days68% increase in sessions33% increase in active users25% increase in the number of log-ins per userResponsible for all product marketing of the Zartico Destination Operating System (ZDOS) which included:Product Email Product Release NotesWebinarsBlog PostsGTMProduct LaunchesWebsite Content Sales Enablement Product Positioning & Messaging NPS Buyer & User Personas -
Product Marketing & Business Development StrategistSaltwater Software Jan 2020 - Dec 2021Santa Monica, Ca, UsSaltwater Software created a mobile-first, card-linked, SaaS (Seed Round) loyalty/rewards platform that helped Business Improvement Districts and Chambers of Commerce during Covid-19. An original member of a four-person start-up team. Closed 15 letters of intent and launched MVP in six cities across the US including; Malibu, Santa Monica, Squirrel Hill, Westwood, Dallas and Sacramento.Curated promotional offers from the merchants in the BID driving repeat visitation, revenue, and community support.Responsible for all B2B and B2C advertising, sales, and marketing urging users to "shop local" during the pandemic. Provided a team of copywriters, art directors and digital media experts guidance and direction in the creation of all marketing materials.Managed all data/analytics analysis and reporting for each client to ensure customer awareness, retention, adoption, and usage KPIs were met. -
Marketing & Business Development StrategistIke Smart City Nov 2016 - Dec 2019Columbus, Oh, UsManaged the implementation of IoT-enabled, digital interactive kiosks across multiple cities in the Western Region.Directed the end-to-end deployment encompassing site selection, schedule, budget, branding, hardware, software, and content.Cultivated strong relationships with government leaders, businesses, transit authorities, Tourism Bureaus, Business Improvement Districts, the City Council, the Chamber of Commerce, and other partners to ensure a successful market launch. -
Marketing & Business Development StrategistLos Angeles Tourism & Convention Board Aug 2016 - Jan 2018Los Angeles, California, UsDeveloped and implemented a business plan to pilot a network of IoT-enabled interactive digital kiosks designed to enhance the visitor experience by providing convenient and relevant information while driving revenue to stakeholders.Served as the project lead to identify and select all appropriate hardware, software, and advertising solution providers to bring this vision to fruition. Ensured integration with Simpleview CMS to feature local restaurants, retail, and cultural institutions as well as ticket sales for all major Los Angeles attractions.Constructed the framework for the kiosks to support advertising revenue as a means of offsetting any capital expenditure by the organization. -
Senior Director Strategic AlliancesLos Angeles Tourism & Convention Board Apr 2015 - Aug 2016Los Angeles, California, UsSales and Business Development role that created new streams of revenue for the organization. This included cross-promotions, corporate partnerships, strategic alliances and sponsorships with brands including American Express, American Airlines, Disneyland Parks and others. -
Associate Vice President MarketingHollywood & Highland 2014 - 2015Oversaw an extensive property rebranding campaign encompassing various consumer touchpoints, including:Redesigning the logoRelaunching the websiteReimagined brand positioningCurating compelling social media contentOrganizing impactful eventsManaging public relationsCultivating community relationsProvided expert guidance and direction to Public Relations, Advertising, and Digital Marketing agencies to ensure the successful execution of the launch and ongoing marketing initiatives.As a result of these efforts property sales and traffic saw a double-digit increase within the first six months of launch. At the time, the property was the number four tourist attraction in Los Angeles with 25.0M annual visitors.
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District Marketing DirectorUnibail-Rodamco-Westfield 2012 - 2014Paris, Ile-De-France, FrLed the marketing strategy for three Los Angeles shopping centers, attracting 22.0M annual visitors and hosting 425 retailers. Oversaw all aspects of Santa Anita Marketing, including brand positioning, messaging, public relations, advertising, events, community relations, and digital/social/interactive media. Notable achievements:Achieved a 5% increase in property sales.Drove a 6% growth in property traffic.Exceeded digital KPIs including Facebook growth, engagement, Twitter growth, email open rate, and click-through rate.Orchestrated multiple sponsorship activations at Santa Anita Park during Breeders' Cup events.Created the Inaugural and Second Annual Chinese New Year Celebrations at the property.Forged a Strategic Alliance with the Chinese American Museum.Established a partnership with a prominent Chinese tour operator, positioning Santa Anita as the exclusive shopping destination for Chinese tourists in the San Gabriel Valley. -
Director Of Partner MarketingWynn Las Vegas 2008 - 2012Las Vegas, Nevada, UsDeveloped successful co-branded promotional offers, experiences, and loyalty/membership rewards with companies such as Exclusive Resorts, Jet Suite, Mercedes-Benz, Saks 5th Ave, Virgin America and Visa.Led the deal review and evaluation process for all new Hotel Marketing partnership opportunities. Expanded existing Hotel Marketing relationships including American Express and Mastercard.Managed and optimized all executions to align with their OKRs, taking corrective action or implementing supplemental efforts as needed.Cultivated strong relationships with corporate partners, fostering collaboration and securing deal renewals/extensions.Introduced the Wynn Vacations brand, featuring luxury hotel packages with private aviation air travel. -
Associate Media DirectorVitro 2007 - 2008San Diego, Ca, UsDirected media strategies for several key clients including Cobra Golf, Kyocera Wireless, PF Chang’s/Pei Wei, Yamaha Watercraft and Taylor Guitars. Member of the New Business Development team that successfully won the International House of Pancake (IHOP) account. Managed a team of Media Supervisors, Planners and Coordinators and directed a group of outside agencies and buying services. -
Media SupervisorR&R Partners 2002 - 2007Las Vegas, Nevada, UsSupervised Media Strategy / Planning and directed several media buying agencies in the execution of the $80.0M Las Vegas Convention & Visitors Authority “What Happens Here, Stays Here” advertising campaign. Created and executed various integrated print sponsorships, events and cross-promotional programs including Bon Appetit Las Vegas Uncork’d, Maxim Magazine 100th Issue Anniversary and an award winning multi-discipline integration with Sports Illustrated Swimsuit Issue. Responsible for several successful content integration/branded entertainment partnerships with E!, Fox Sports, NBA on TNT and The Travel Channel just to name a few. Proficient in National and Spot Cable, Broadcast TV & Radio, National and Local Magazine & Newspaper, Out-of-Home, Online and Sweepstakes.
Steve Jaffe Skills
Steve Jaffe Education Details
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San Diego State UniversityCommunications & Journalism
Frequently Asked Questions about Steve Jaffe
What company does Steve Jaffe work for?
Steve Jaffe works for The Layoff Journey
What is Steve Jaffe's role at the current company?
Steve Jaffe's current role is Published Author.
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What schools did Steve Jaffe attend?
Steve Jaffe attended San Diego State University.
What are some of Steve Jaffe's interests?
Steve Jaffe has interest in Mud Runs, Cooking, Snowboarding, Obstacle Course Racing, Surfing, Golf.
What skills is Steve Jaffe known for?
Steve Jaffe has skills like Integrated Marketing, Advertising, Marketing Strategy, Direct Marketing, Social Media Marketing, Facebook, Media Planning, Online Advertising, Sponsorship, Marketing Communications, Strategy, Event Management.
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