Leading a groundbreaking debt management and negotiation firm, empowering clients to conquer financial hurdles. Pioneered triumphant market entry and strategic planning. Executed debt reduction strategies, resulting in significant cost savings for clients. Advocated for customer-centric educational initiatives to promote financial well-being. Cultivated a positive and inventive work environment. Devoted to delivering exceptional customer service and advocating for clients' financial independence.Continued to innovate and refine debt management techniques to ensure optimal results for clients. Collaborated with a team of skilled professionals to develop personalized solutions tailored to each client's unique financial situation. Implemented cutting-edge technology and data analytics to streamline processes and enhance efficiency. Established strong partnerships with financial institutions and creditors to negotiate favorable terms and settlements on behalf of clients. Championed transparency and ethical practices within the industry, earning the trust and respect of both clients and industry peers. Committed to staying ahead of the curve and adapting strategies to navigate evolving financial landscapes. Strive to make a lasting impact on clients' lives by empowering them to take control of their financial futures.

As the General Manager, I foster strong vendor relationships, curate a diverse product portfolio, and expand exports to North America, the Caribbean, Asia, and Europe to drive international growth. I establish global client and distributor networks, conduct comprehensive cost studies, and ensure regulatory compliance. Through strategic alliances, I boost regional supplier sales, fueling our company's success in the competitive global market. I continuously monitor market trends and analyze consumer preferences to identify new business opportunities. By staying ahead of industry developments, I proactively adapt our product offerings and marketing strategies to meet changing demands. Collaborating with cross-functional teams, I develop and execute effective sales and marketing campaigns that enhance brand visibility and drive revenue growth.In addition, I leverage my expertise in supply chain management to optimize operational efficiency and reduce costs. I streamline logistics processes, negotiate favorable contracts with suppliers, and implement inventory management systems that ensure the timely delivery of high-quality products to our global customers. By maximizing productivity and minimizing expenses, I contribute to the company's profitability and sustainability.Furthermore, I prioritize building and nurturing a talented and motivated workforce. I recruit and train top talent, providing them with the necessary tools and resources to excel in their roles. I foster a collaborative and inclusive work environment that encourages innovation, creativity, and continuous learning. By empowering my team, I cultivate a culture of excellence and drive employee engagement, resulting in increased productivity and customer satisfaction.

Led the establishment and operation of five duty-free stores, with four more in the pipeline. Oversaw inventory management, coordinated with customs, and ensured timely supplier deliveries. Managed HR functions, including hiring and training. Handled orders from local suppliers and ensured adherence to quality standards. Prepared financial reports and tax forms, while also motivating staff to improve customer service and boost sales. Implemented marketing strategies to increase foot traffic and enhance brand awareness for the duty-free stores. Collaborated with advertising agencies to develop promotional campaigns and executed them effectively. Monitored sales performance and analyzed market trends to identify opportunities for growth and optimize product assortment. Established strong relationships with international suppliers and negotiated favorable terms and conditions to maximize profitability. Conducted regular supplier evaluations to ensure compliance with quality standards and maintain competitive pricing. Streamlined procurement processes and implemented inventory control measures to minimize stockouts and reduce costs. Implemented training programs to enhance employee skills and product knowledge, resulting in improved customer service and increased sales. Fostered a positive work environment and motivated staff to achieve sales targets and exceed customer expectations. Collaborated closely with customs authorities to ensure compliance with regulations and expedite clearance processes. Managed all aspects of import and export documentation, including customs declarations and permits. Prepared accurate financial reports, including profit and loss statements, balance sheets, and cash flow statements. Ensured timely submission of tax forms and maintained compliance with local tax regulations. Utilized financial data to identify cost-saving opportunities and improve overall financial performance.

Provided comprehensive financial advisory, budgeting, and debt consolidation services. Restructured clients' finances and reduced debt levels. Ensured healthy financial practices. Negotiated better rates with banks, improving clients' interest rates. Successfully secured credits with lower monthly payments for clients' existing debts. Implemented personalized financial strategies tailored to client's unique needs and goals. Conducted thorough financial assessments to identify areas for improvement and develop effective plans. Streamlined clients' expenses and optimized their budget allocation, resulting in increased savings and financial stability. Collaborated with creditors to negotiate favorable terms, enabling clients to pay off debts faster and more efficiently. Monitored clients' progress regularly and provided ongoing guidance to ensure continued financial success.

As the General Agent Finance and funds Manager, I ensured smooth operations by validating estimates and proformas provided by agents in Venezuela and Trinidad. I collaborated with esteemed global principals such as BP, Maersk, AET, Heidmar, Inchcape Shipping, DA Desk Dubai, and VShips. My responsibilities included promptly collecting outstanding balances and maintaining accurate account statements. I addressed any issues within 24 hours for all principals and established standardized procedures for new clients. By implementing weekly reports, I successfully reduced due balances from 1.2M to 600K, and further down to 455K. Additionally, I proactively followed up with agents in Venezuela and Trinidad to ensure timely responses and effective communication with principals. Furthermore, I conducted regular meetings with agents in Venezuela and Trinidad to discuss financial matters and address any concerns they may have had. By fostering strong relationships with these agents, I was able to streamline the financial processes and ensure efficient coordination between all parties involved.In addition to my responsibilities as the General Agent Finance and funds Manager, I also played a crucial role in monitoring market trends and analyzing financial data. This allowed me to provide valuable insights and recommendations to the principals, enabling them to make informed decisions regarding their financial strategies.

At Jet Limited Financial Services, I excelled in delivering top-tier customer service and cultivating strong relationships with VIP clients. I successfully negotiated with major US creditors, resulting in a reduction of over 50% in clients' original debt. I was trusted for consistently delivering exceptional results while maintaining a focus on trust, understanding, and mutual respect.

Led brand representation for US and Korean products in Panama and Chile. Developed strong relationships with company owners, negotiating sales terms. Ensured accurate translation and verification of marketing material in English and Spanish. Coordinated fruit consolidation from Chile for export to the US and Europe. Managed logistics and distribution from 6 regions, including negotiations with US and European companies and carriers. Supervised all aspects of transportation and logistics for the operation.

Led daily operations, resulting in increased subscriptions and fostering high-end customer relations. Oversaw the sales team and upheld company standards through training. Skillfully negotiated contracts with both local and international clients. Pioneered local projects, such as hotels and subscriptions. Ensured the effective translation and verification of marketing material in English and Spanish to maximize global reach.

Cultivated and managed more than 200 corporate and government accounts, which included the third-largest account in Latin America. This account alone represents approximately 15.8% of the Total Caribbean market on average. I ensured that customer issues were promptly resolved within 24 hours. I also collaborated with both local and international teams to develop successful sales strategies, consistently surpassing company targets. On average, I exceeded company expectations by 66.9% per quarter. Additionally, I fostered strong customer relationships throughout the entire sales process and beyond.

Supported new distributors in achieving their goals through seminars and training. Developed leaders in multiple countries to expand the business. Implemented marketing strategies to boost product sales and recruitment. Innovated to drive business growth and increase product purchases. Thrived in home-based business and network marketing.

Responsible for overseeing all purchasing transactions (400,000 cases annually, exceeding $10 million in value) for a 3000 M2 multi-temp warehouse facility. Duties include product costing and validation, resolving import and product issues, introducing new products, maintaining inventory rotation within 21 days, handling product claims, and addressing any related issues. Additionally, responsible for negotiating with local vendors and managing contractual agreements. Maintain monthly communication with customers regarding potential new vendors, costing, inventory, and import matters. Regularly liaise with the customer regional office to coordinate scheduled/unscheduled promotions and events. Stay up-to-date with new import and export laws and provide guidance on their implementation. Develop, plan, and present cost-saving measures related to vendors, shipping, or internal processes. Oversaw the entire purchasing chain, including purchasing assistants and a team of 16 warehouse staff.

Coordinate with the Receiving Manager of all Locations to ensure timely arrival of imported merchandise. Manage the distribution of merchandise from our Distribution Center in Colon to Operations in Central America and the Caribbean. Supervise the Distribution & Operation Center at MIT, overseeing a team of 25 people. Conduct inventory checks for merchandise entering and leaving the Distribution Center. Provide weekly reports to the Central Offices in San Diego on Over, Short, and Damages from the US. Take full responsibility for inbound and outbound shipments (600 to 800 containers annually) across 3 locations, originating from various countries including the US, China, Spain, and other Latin American countries. Negotiate local inland freight, regional drayage, and demurrage with Ocean Carriers. Conduct physical inventories in the Warehouse, following company procedures. Maintain weekly updates on reports for products entering the stores and registered products.

Managed phone operations, sales, reservations, concierge, and food and beverage services. Ensured activities met client expectations, such as weddings, dinners, meetings, and parties. Closed the PM shift, ensuring cashiers' registers were balanced. Provided exceptional guest service and addressed daily issues promptly. Supervised breakfast and lunch on the Executive Floor and VIP room, guiding staff to achieve tasks efficiently.