My responsibilities encompass overseeing daily operations and ensuring the seamless functioning of the store. Lead a team of associates by example, fostering a culture of accountability, teamwork, and customer excellence. Provide guidance, training, and support to ensure staff members are equipped with knowledge and skills to deliver exceptional customer service. Demonstrate a passion for customer satisfaction by addressing inquiries, resolving concerns, and by providing recommendations tailored to individual needs. Inventory control processes, including receiving shipments, managing stock levels, maintaining a visually appealing and organized store layout to optimize the shopping experience. Ensure compliance with company policies and procedures, including cash handling protocols, safety regulations, and cleanliness standards. Implemented new store signage, training, and information material for staff members.

Create jacquard woven fabric for various product lines as well as special project requests from customers. The process of development includes utilizing computer aided design (CAD) for pattern creation, determine proper construction based on budget and visual interest, assignment of weaves, generate woven blankets for color selection, process finishing and testing trials, collaboratively choose final color lines, generate cost estimates, and complete all paperwork necessary to achieve a final product for presentation.

Developed woven patterns for Furniture line twice a year. Consisted of pattern selection, determination of construction, assignment of weaves, and color work. Developed patterns based on special customer requests. Gained working knowledge of SAP computer system.

Responsible for pattern development and color selections for towels. Consisted of two open lines per year, containing woven jacquards, dobbies, as well as prints. Accountable for all print work, overseeing printing strike offs, color selection, and pattern completion. Presentations - compiled boards, trend forcasts, color ideas, handouts and worked with marketing to assure the best product to present to customers.

Generated pattern development via CAD, assigned weaves, and generated color lines for RV, Furniture, and Afghans. Fabrics consisted of woven jacquard flats, jacquard velvets, and dobbies. Trained new employees on Sophis CAD system. Prepared and was included in customer presentations.