It Head
Current
Jun 2024 - Present
AeroLeads people directory · profile
Jagadeesan Ulaganathan Email & Phone Number
IT Head
at
CITTA PLUS
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Who is Jagadeesan Ulaganathan? Overview
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Quick answer
Jagadeesan Ulaganathan is listed as IT Head at CITTA PLUS, based in Tiruchirappalli, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Jagadeesan Ulaganathan.
Jagadeesan Ulaganathan previously worked as Information Technology Support Team Lead at Rebel Foods and Support Engineer at Docomo Intertouch. Jagadeesan Ulaganathan holds Bca, Computer Science from Annamalai University.
Company email context
Email format at CITTA PLUS
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CITTA PLUS
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Profile bio
About Jagadeesan Ulaganathan
With over 12 years of IT leadership, I've optimized systems for Rebel Foods, reducing downtime by 30% and enhancing security. Now at CittaPlus, a microfinance consultancy, I drive IT strategy, focusing on innovation and efficiency. Skilled in project management and team leadership, I ensure seamless operations and compliance with IT standards. Certified in A+ and N+, I excel in ServiceNow and Operations Management, committed to advancing IT excellence and driving organizational success
Current workplace
Jagadeesan Ulaganathan's current company
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4 roles
Jagadeesan Ulaganathan work experience
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Information Technology Support Team Lead
Supervise and mentor a team of IT support analysts, providing guidance and training.Resolve escalated technical issues efficiently and ensure timely ticket resolution.Allocate resources effectively to meet workload demands and optimize team productivity.Develop and optimize IT support processes, procedures, and documentation.Collaborate with other IT teams and departments to address cross-functional issues.Ensure compliance with IT security policies, standards, and quality assurance measures.Conduct performance evaluations, provide feedback, and identify training needs for team members.Lead or participate in IT projects, coordinating with project managers and stakeholders.Develop and execute IT disaster recovery plans and respond to critical incidents.Engage with business stakeholders to understand support requirements and priorities.
Mar 2015 - Jun 2024
Support Engineer
Docomo Intertouch
Infrastructure Management: Oversee and maintain the hotel's IT infrastructure, including networks, servers, and guest-facing technology systems.Technical Support: Provide prompt resolution of IT issues for hotel staff and guests, ensuring minimal disruption to operations and guest experiences.Cybersecurity Oversight: Implement and maintain cybersecurity measures to protect hotel systems and guest data, ensuring compliance with industry standards.Vendor Coordination: Manage relationships with technology vendors and oversee procurement of IT equipment and services tailored to hotel needs.Project Leadership: Lead IT projects such as system upgrades and integrations to enhance operational efficiency and guest services.
Dec 2014 - Feb 2015
Re
• Providing 2nd level support to end-users in troubleshooting and resolving PC problems. • Handle the tasks of creating, documenting, publishing, and communicating policies and processes that impact the life cycle of the PC. • Perform installation, configuration, migration, upgrading and maintenance of desktop PC, Server and software related peripherals. • Develop as well as implement application test plans, including both integration and full system test plan.• Create build specifications to ensure proper direction during testing, and implementation of the life-cycle of PC.• Recording the model number of each installed hardware component and forwarding the details to the administrative authorities.• Handling SQL servers, Taking data backup and restoring, Rack server installation and also a Remote support.
Jun 2012 - Dec 2014
2 education records
Jagadeesan Ulaganathan education
Bca, Computer Science
Annamalai University
Diploma Of Education, Computer Engineering
Sa Polytechnic College
FAQ
Frequently asked questions about Jagadeesan Ulaganathan
Quick answers generated from the profile data available on this page.
What company does Jagadeesan Ulaganathan work for?
Jagadeesan Ulaganathan works for CITTA PLUS.
What is Jagadeesan Ulaganathan's role at CITTA PLUS?
Jagadeesan Ulaganathan is listed as IT Head at CITTA PLUS.
Where is Jagadeesan Ulaganathan based?
Jagadeesan Ulaganathan is based in Tiruchirappalli, Tamil Nadu, India while working with CITTA PLUS.
What companies has Jagadeesan Ulaganathan worked for?
Jagadeesan Ulaganathan has worked for Citta Plus, Rebel Foods, Docomo Intertouch, and Wipro Infotech.
How can I contact Jagadeesan Ulaganathan?
You can use AeroLeads to view verified contact signals for Jagadeesan Ulaganathan at CITTA PLUS, including work email, phone, and LinkedIn data when available.
What schools did Jagadeesan Ulaganathan attend?
Jagadeesan Ulaganathan holds Bca, Computer Science from Annamalai University.
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