Jagadeesh G Email and Phone Number

• Supported B2B, TPI & Portal integrations using cloud platform integrations.• Participated in proof-of-concept analyses and prototypes to ensure proposed technical integration solution can meet business requirements.• Worked with SAP Reporting Service to route messages to Regulatory Authorities via Cloud platform integration.• Reviewed and approved technical specifications for BTP inbound and outbound interfaces to ensure adherence to BTP standards.• Developed I-flows for the Retry mechanism, resulting in a 35% reduction in manual interventions.• By evaluating and automating error handling, we were able to reduce L1/L2 effort by 25%.• Integrated incoming adapters such as SOAP, SFTP, AS2, HTTP to SAP ICH.• Created relationships and provided roles for message exchanges at the database level.• Worked on HANA DB queries for CURD operations.• TLS and MLS certificates were used to implement security.• Created Groups and assigned roles to the user in SAP BTP Cockpit.• Created Service Instance in SAP BTP cockpit using different grant types like client credentials and password.• Used SOAP-UI and Postman to communicate with internal tables (Partner Directory) and unit testing.• Created Web application for Customers using BAS and CAPM.• JSON and XML conversions, XSLT Mappings, Groovy script, content modifier, request-reply,multicast, router, process call, filter, encoding, and other CPI pallets were used.• Ability to consider alternatives to remove the Root Causes of Technical Errors.

• Supported B2B, TPI & Portal integrations using cloud platform integrations.• Responsible for managing end to end implementation of Serialization projects.• Hands on experience on serialization to guide the team for delivery excellence during the Design, Configuration, Implementation and Training phases in Life Science and Pharmaceutical Organization.• Working knowledge of DQSA (Drug Quality Security Act) and Drug Supply Chain Security Act (DSCSA) in the implementation of Serialization Projects. • Identified risks and created action plans to mitigate the risk. Analyze, prioritize, and consolidate these risks and assess their potential impact on the client. • Developed and maintained a productive working relationship with business owners, project resources and key clients. • Monitored the project for identifying resource needs, performed quality reviews and escalated scope, budget, quality, and timeline issues appropriately, reported to management as needed. Formulated recovery plans and assessed impact if not recoverable.

• Analyzed functional specifications from the client and made sure that they are feasible.• Prepared Technical specification from function specifications.• Developed and Tested SFDA (Saudi food and Drug Authority) Reporting’s from ATTP via BTP to Saudi regulatory systems.• Worked on Splitting single proxy outbound message into 3 files and pushing those into 3 different folders with 3 different file names using secure ftp transfer.• Worked with NWDS for creating objects• Worked with control-m team to set up SAP jobs. • Worked on parameter binding configuration and value mapping group creation and use of it in mapping. • Objects transportation from development to quality server.• Integration testing support.

• Planned, designed, and developed integration strategy and solutions using SAP PI to SFTP server.• Implemented solution on SAP CPI to ensure it fulfills all the customer requirements.• Prepared Technical specification from function specifications.• Involved in end-to-end user testing. • Understand various business scenarios required for unit and integration testing.• Fixed bugs during integration testing reported by business IT team.• Worked on Transportation of objects from one environment to another environments• Experience in Troubleshooting of SAP XI/PI issues• Experience with on-going post implementation support

• Customizing iViews, Pages, Worksets, and Roles as per the user requirement.• Involved in Portal Administration including User Administration, Content Administration and System Administration.• As a Module Lead responsible for Adhering to SLAs, Process, Methods and Tools for the project for EP and MSS team.• On time, budget and high-quality deliverable within allowable Delivery Excellence Metrics while resolving the tickets.• Designed Process and Management workflow activities related to Enterprise Portal.• Validations in Portal when Service Pack upgradations.• Worked on KM and Collaboration content.• Handling issues related to ESS / MSS Applications.• Import and Export using Transport packages in Portal.• SLA report generation and Queue Monitoring.• 24X7 Oncall support for critical issues.