Jagadeesh Kumar Email & Phone Number

I have 7+ years of experience in the U.S. insurance industry, I have a good knowledge in both Personal Lines (PL) and Commercial Lines (CL) across various Lines of Business (LOB). Currently, I am the India Operations Account Technician II /Senior CSR at Liberty insurance brokers Inc.where I focus on optimizing processes, managing teams, and ensuring efficient service delivery to drive operational success.My goal is to align teams with business objectives, a positive work environment, and continuously improve performance to support company growth.I have extensive knowledge across various insurance processes like:• New Business Submissions• Rating Quotes for New Business and in various carrier portals• Certificate Issuance (COl, EOl, EPI)• EndorsementsDocument Retrieval and Accord Filing• Renewals and Non-renewals• Claims and Loss Run ProcessingCancellations (NOCs & LPRs)• BOR and AOR Management• Audits• Invoices• Policy Snapshots and Transmittals• MVR and ID Cards• Policy Checking and ComparisonsI have hands-on experience with U.S. insurance applications such as Vertafore (Sagitta, AMS 360, ImageRight) and Applied Systems (EPIC). Additionally, I have basic knowledge of other systems like Nexsure, and Salesforce.I am familiar with major carrier portals like Mercury, Progressive, Travelers, Hartford, Hanover, CNA, Chubb, Liberty Mutual, StateFund also with other 20+ carrier portals like Nationwide, Safeco, ВННС, BHHC Guard, AmTrust, CompWest, EMC, Employers, Oregon Mutual, UFG, Zenith, NetGen, Foremost and etc.In my current role, I also manage process implementation, attend client meetings, and produce detailed reports, including daily, monthly, and YTD production insights.I am proficient in various software applications like MSWord, Excel, PowerPoint, Outlook, and Teams.

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  R.C.M St Johns High School

  Mechanical Engineering