Lead and mentor MIT's to recruit, train and retain an exceptionally successful team culture amongst Team Members;Assist in the implementation of store business plans and ensure high visual merchandising standards are upheld.Maintain and exceed KPI targets to ensure the customer service experience for our Guests is incomparable.Conduct performance analysis of KPI's and take action to grow sales and improve store performance.Prevent stock or cash losses through investigation and training of site-based employees.Respond immediately to safety or security concerns raised at OTR sites.Protect and grow our brand as an ambassador across regional communities.