Eric Jagaeus Email & Phone Number

Stockholm, Se

Stockholm, Sweden, Se

I manage a team of skilled IT experts—including Cloud, Infrastructure, DBA, IT Support, and Network specialists—overseeing the development of strategies and providing direction. Leveraging my knowledge in AWS, platform engineering, data centers, and infrastructure as code, I ensure that our platforms, tools, and applications are secure, scalable, cost-efficient, adaptable, and maintainable over time, while also effectively managing budgets and ensuring robust IT support services.

Stockholm, Sweden, Se

See below, everything, minus managing the headcount in development and test department.

Stockholm, Sweden, Se

Responsible for the technology strategies and tech operations at AARO. I manage a diverse team of over 25 professionals located across Sweden, Riga, and Kenya.

Stockholm, Sweden, Se

Example on responsibility and tasks:- Assisting Sales department as technical pre-sale and/or solution expert.- Managing daily operations across IT Operations, IT Service Desk, Cloud Operations, and the Technical Consultancy department.- Ensuring that systems, services, and infrastructure scale, operate reliably and securely.- Developing and implementing departmental policies, routines, and instructions.- Negotiating and managing vendor contracts.- Spearheading the implementation of the company's Information Security Management System (ISMS).Skilled in adopting a hands-on approach when necessary, I am proficient in a variety of technologies and platforms. My expertise includes AWS, Azure, Network, Office 365, Terraform, Windows and Linux Server administration, PowerShell scripting, system design and architecture, as well as information security.

Stockholm, Stockholm, Se

- Providing visionary leadership and mentorship within the IT Operations and Support functions.- Continuously enhancing collaboration and efficiency between operations and development teams.- Developing and overseeing the IT technology strategy and architectural roadmap for IT Operations & Support.- Negotiating and managing a variety of Information Technology-related contracts and agreements.- Managing IT forecasting and budgeting, while leading a lean and effective team of 6-10 professionals.- Ensuring the continuous functionality of all hardware and software systems.When required, proficient and hands-on with a range of technologies including Office 365, Azure, Terraform, Palo Alto Networks, ELK Stack (ElasticSearch, Logstash, Kibana), Graphite/Grafana, MS SQL, Windows Server, Linux, PowerShell, Hyper-V, and SaltStack.

Stockholm, Stockholm County, Se

My responsibilities at Sinch(split from Rebtel) covers all IT platforms where I ensure that they are operated in a flexible, cost-effective and resilient environment- Defining and responsible for IT Operations and IT Service Desk processes and routines- Transformation of on-premise environments to scale out to global public cloud environments- Highly involved in the product development processes, supporting continuous delivery and deployment- Personal and budget responsibilities (6-10 people)- Manage supplier and vendor relationships- Responsible for maintaining SLA against customersHands-on when required in, AWS, Linux, Network, SAN, orchestration, configuration and automation tools (Jenkins, Salt), virtualization, F5 Big-IP, ELK, graphite/grafana

Stockholm, Stockholm, Se

At Sinch (formerly part of Rebtel), I am responsible for overseeing all IT platforms, ensuring their operation in a flexible, cost-effective, and resilient environment.- Defining and managing processes and routines for IT Operations and the IT Service Desk.- Leading the transformation from on-premise environments to scalable global public cloud infrastructure.- Playing a key role in product development processes, facilitating continuous delivery and deployment.- Overseeing personnel and budget management for a team of 6-10 professionals.- Managing supplier and vendor relationships effectively.- Ensuring the maintenance of SLAs with customers.Proficient in hands-on technical work when required, including AWS, Linux, networking, SAN, orchestration, configuration and automation tools (Jenkins, Salt), virtualization, F5 Big-IP, ELK Stack, and Graphite/Grafana.

Stockholm, Stockholm, Se

- Transformation of on-premise environments to scale out to global public cloud environments.- Implementation of new services and platforms.- Daily operation of AWS, Citrix XenServer, Netapp SAN, Linux, F5 Big-IP, Active Directory, Exchange, Windows Server, MS SQL Server, Juniper ScreenOS/Junos, Asterisk, Kamailio/opensips, F5 Big-IP and more.

Stockholm, Se

Hired consultant by PostNord AB:Solution and domain architect for “Infrastruktur Server PostNord AB”.- Technical project leader and advisor regarding new services in PostNord IT Infrastructure.- Reviewing and creating IT Strategies for the domain ”Infrastruktur Server”.

- Daily operation, design and implementation of multiple firewall systems (Checkpoint VSX och NGX, Cisco ASA, pf, iptables) and network equipment (Cisco, HP).- Responsible for backbone network for hosting customer and corporate network- Daily operation of Linux,Unix servers. (Debian, Ubuntu, Solaris m.m.)

- Consultant with focus in the Microsoft product area, Active Directory, Exchange, Windows server and network/application security.

Denmark, Dk

- Daily operation of TDC Song’s internal systems based on Microsoft Server and Linux platforms.- Design and implementation of new systems.

- Handling support to business customers via phone and email. Everything from ADSL, Exchange Server, Linux, Citrix, Windows Server, Active Directory, Thin clients and more.

- Daily operations of Microsoft Server based platforms for hosting customers.- TAM role for hosting customers.- Hands-on work in data centers.

Master Of Engineering, Mechanical Engineering

Bachelor Of Science, Computer Engineering

Java, Sql, Vb

Mathematics

Naturvetenskap - Teknik, Natural Sciences