Jagan Sripada Email & Phone Number

Holmdel, New Jersey, Us

Identified growth opportunites and defined business value for emerging 5G Vonage API solutions; Coached partners on Vonages' products, services and operational strengths; Gathered partner requirements on data privacy and compliance; Equipped partner with the ability to deliver an excellent customer experience Product management lead for a high performing, business-to-consumer product; Analyzed customer research to identify pain points; Led cross functional teams to identify and implement new feature enhancements; Identified strategies to improve retention; Implemented winning pricing strategies.Projected customer adoption of new strategic investments and product enhancements. Prioritized new business initiatives based on revenue potential, profitability improvements, customer experience and technical feasibility.Identified growth areas and led annual budget planning for the Product and Engineering organization; Collaborated with leadership to identify performance trends; Created financial models to analyze impact of investment decisions

Copenhagen K, Dk

Professional, client-facing, business performance consulting in the following areas:Pricing StrategyProfitability ProjectionsPromotion AnalysisMarketing EffectivenessROI and Success Metrics

Basking Ridge, Nj, Us

Created business value by leading a team of 15 managers responsible for life cycle project execution; including quantitative analysis of customer research, technical user story creation, value proposition formulation, customer journey mapping and critical issue resolution• Led a cross functional team utilizing an agile mindset to plan, design, develop and launch a marketable, wireless industry-first pricing solution in web and mobile app, thereby achieving 125% growth versus prior period• Developed an innovative, segment focused mobile program targeting military customers via adaptive prototype experimentation and iteration, which improved customer penetration by approximately 10% in this vital group• Utilized design thinking and predictive data analytics to implement streamlined improvements in the digital purchase flow, thereby creating a customized customer experience through optimal software development which reduced call in rate by 28% • Identified optimal pricing and prioritized ideal product component mix in mobile protection product to achieve accelerated growth of $200K in incremental annual revenue• Led team responsible for development of new, digital-focused, wireless experience via an agile methodology including customer journey mapping, financial analysis and user story creation, thereby acquiring approximately 100K new wireless subscribers in first year• Drove customer acquisition and increased revenue through the implementation of new telecom enabler; Partnered with finance to create cost reduction targets and collaborated with product managers and network engineers to prioritize features and identify interdependencies

Basking Ridge, Nj, Us

Defined product portfolio vision through the evaluation of market trends, customer research, competitive landscape, capacity planning and financial analysis; Evangelized the portfolio across all levels of the organization to influence leadership and stakeholders on system and resource impacts • Concept to completion driver, and main contributor for transitioning organization from Waterfall to Agile, thus achieving sustained process improvement, streamlined operations and cost optimization via the development of new models and tools• Recognized for crafting winning product roadmaps utilizing customer insights and market trends, in alignment with strategic vision, with outcomes exceeding 5% annual growth target• Led monthly business reviews with executive team with clear and concise communication to ensure alignment of product portfolio; reviewed the project pipeline and resolved conflicts • Drove accountability through the presentation of post-launch product realization analysis, emphasizing actionable improvement opportunities in distribution and execution strategy• Collaborate with functional leads to present performance metrics and annual forecasts; Built relationships and managed governance process for new product development

Basking Ridge, Nj, Us

Exemplified financial acumen, utilizing data driven modeling and business case analysis, to provide recommendations to executives for new products and business initiatives; Forecasted customer adoption, financial targets, cannibalization impacts and organizational risks of key business decisions• Utilized Net Present Value, Return on Investment and Internal Rate of Return metrics to support decision making and provide guidance on financial health of new growth initiatives• Presented multiple financial outcomes to C-Suite audience based on various data inputs and expected competitive responses• Recognized for crafting precise and thorough analyses and recommendations, thereby achieving Director level promotion with increased responsibility at Fortune 15 company• Collaborated with marketing on take rate projections, technology on hardware impacts, designers on software impacts, operations on launch feasibility and legal on organizational risk • Strategically interacted with external partners to problem solve and negotiate license fees to reduce costs and drive optimal financial outcome

Bachelor Of Arts - Ba, Economics

Master Of Arts - Ma, Economics