Jaganathan M Email and Phone Number
Experienced Application Support Specialist with over 1.5 years of expertise in providing comprehensive support and monitoring for enterprise-level applications. Proficient in troubleshooting, incident resolution, and root cause analysis, with a strong understanding of monitoring .Skilled in collaborating with cross-functional teams to resolve technical issues, ensure system stability, and maintain high availability. Committed to delivering top-tier support while meeting SLAs and optimizing performance through proactive monitoring and continuous improvement strategies.
Computer Age Management Services Limited
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Application Support ExecutiveComputer Age Management Services Limited Jul 2023 - PresentChennai, Tamil Nadu, IndiaMONITORING DASHBOARD PROJECT -(IT MONITORING DASHBOARD CAMS)*Led the development of a real-time monitoring dashboard using Python and ETL processes, enabling efficient data extraction,transformation, and loading from system log files. Played a key role in supporting the project by managing log file integration and ensuringaccurate data flow, resulting in improved visibility into application performance and quicker issue identificationEXPERIENCE *Successfully resolved 95% of client-reported issues within a 24-hour period by employing advanced troubleshooting techniques and utilizingsupport tools such as JIRA, enhancing customer satisfaction and retention rates.*Analyzing Data*Windows administrating.*Ticketing systems.*Root cause analysis.*Application monitoring.*Client communication
Jaganathan M Education Details
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Frequently Asked Questions about Jaganathan M
What company does Jaganathan M work for?
Jaganathan M works for Computer Age Management Services Limited
What is Jaganathan M's role at the current company?
Jaganathan M's current role is Application support executive at Computer Age Management Services Limited.
What schools did Jaganathan M attend?
Jaganathan M attended Sa Engineering College, Srm University.
Who are Jaganathan M's colleagues?
Jaganathan M's colleagues are Ram Gopal Mishra, Vignesh S, K Nikhil, Cams Rajan, Ajinkya Bhojane, Duncan Shabalala, Tamizharasan S.
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Jaganathan M
Hr Professional At Madheera Academy | Talent Management | Employee Relations | Recruitment Specialist, Python Developer At Onedata | Full Stack Development | Data Analysis | Automation SpecialistCoimbatore -
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