An accomplished IT professional with 12+ years experience in industry, adept at managing all aspects of IT service management, including ITIL-based incident, problem, change, and fault management. Skilled in leading cross-functional teams, collaborating with stakeholders to identify service issues, and driving continuous improvement. Proficient in ServiceNow, JIRA, and BMC Remedy, with strong communication, leadership, and problem-solving skills.Skills: Project Management, ITIL, PowerBI, SQL, AWS, Excel, O365 Suites
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Cloud Hub - M And OWppChennai, Tn, In -
Cloud Hub - M&OWpp Aug 2023 - PresentChennai, Tamil Nadu, India
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Project Delivery & Process LeadNokia Apr 2019 - Jul 2023Chennai, Tamil Nadu, India -
Itsm LeadNokia Aug 2016 - Mar 2019Chennai, Tamil Nadu, India
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Itsm SpecialistNokia Oct 2013 - Jul 2016Chennai, Tamil Nadu, India
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Itsm AnalystRandstad Dec 2010 - Sep 2013Chennai, Tamil Nadu, India
Jagan S Education Details
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Bachelor Of Science - Bs -
Murugappa Polytechnic College - IndiaDiploma Of Education
Frequently Asked Questions about Jagan S
What company does Jagan S work for?
Jagan S works for Wpp
What is Jagan S's role at the current company?
Jagan S's current role is Cloud HUB - M and O.
What schools did Jagan S attend?
Jagan S attended Sikkim Manipal Institute Of Technology, Murugappa Polytechnic College - India.
Who are Jagan S's colleagues?
Jagan S's colleagues are Jay Karia, Lim Maria, Sanjay Cherubala, Karthick D, Roy Haddad, Dr Laura Weis, Sara Oliveira.
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