I own ZoomInfo's DaaS Product line that includes APIs, Data Services, and Data Cubes. Some of the complex yet fastest growing products in ZoomInfo. Through DaaS, we deliver trillions of data points every month to some of the prominent Enterprise organizations and Fortune1000 companies for various data management and GTM related activities.

I joined ZoomInfo and owned the API product suite helping it to grow 10x in both net new logos and product consumption. It was an incredible experience taking a quickly spin up product to Enterprise level performance along with launching some of the key functionalities to support automated customer data management & GTM motions.

Mentor at Innovent - Gen AI Venture StudioAt Innovent's Gen AI Venture Studio, I mentor founders on the Singularity & GenAI thesis, leveraging my expertise in taking ventures from zero to one, developing product and go-to-market (GTM) strategies, and guiding them to the next stages of their growth journey.

Zero-one hundred in less than 2 weekends. While I was pursuing my MIT Certification in "AI in Business Strategy", my thesis included an idea of how AI will impact in the next few years. We proved that productivity and ability to build software products in the near future will become accessible through LLM. To prove this, we ideated, designed the architecture, wrote 80,000 lines of code to build a Chrome extension and launched it in Chrome store(all using ChatGPT). We got 100 users within 24 hours without any marketing.We still have a growing DAU for this extension. Git: https://github.com/jramesh91/summarizer-ai

Losing my family during the pandemic exposed the vulnerabilities in Indian healthcare system first hand. Inspired by the book "Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again", I began to do research into the healthcare ecosystem in India. Spending 100s of hours talking to few 100 doctors to understand the true pain in the healthcare system according to doctors. This led to a realization that there are 3 key problems, 1. Doctors are unable to understand patient's history without accurate data2. Patients consistently change doctors that further bifurcated data3. Pharmacies are the buyer of SaaS tools for doctors in India We began to build our MVP which was to support the most common use case of Out patient visits and data collection. We spend a number of weeks observing the operations of 5 different hospitals to collect workflows in a lifecycle of an outpatient visit. We developed 3 different portals:1. doctor.mangos.ai - Easy to use doctor's portal that allows voice to text transcription for recording the complete visit and provides automated diagnosis entry, predict tests and further diagnosis based on industry standards, and finally create a digital prescription that can be shared with the patient via WhatsApp. 2. We also built a hospital management platform: care.mangos.ai for hospitals to manage patient information and assign doctors as they walk in. 3. Mobile app for patients to access their files and directly reach out to doctors and schedule appointments. Mangos AI support video chat mode which helped doctors to virtually provide consultation during Covid. We have paused the efforts to reassess our strategy. Our code is still live and our early adopters still use our stable version.

Managing Genesys Social Engagement which is key to Customer Engagement for the current generation who love to use Facebook and Twitter to communicate with companies. I don't use Facebook and Twitter for killing time anymore, but to improve customer experience. Way more fun being on this side of the business.

Tools: JIRA, Aha!, JAMA, Salesforce, Tableau, Smartsheet, Confluence• Collaborate and support product management to define requirements for SMS outbound• Coordinate with the Engineering, PS, and CSMs to drive product development based on budget and time• Generate analytical reports to help the customer make the product decision• Use Salesforce and market data to manage customer and partner’s pricing and deal requests • Manage product commercialization(CMZ) to ensure key milestones and go-to-market parameters are met• Support PM Operations to redefine processes to improve the efficiency of internal communication• Create, own, and manage training materials on confluence for Product and Project Managers• Collaborate closely with the UX design and engineering team to ensure key metrics are met• Coordinating with the Engineering, PS, and CSMs to drive product development based on budget and time• Owning and managing product backlogs and prioritize feature requests based on data and market analysis• Leading design sprints and generate product roadmap with customer’s usability perspective• Managing product commercialization to ensure that key milestones and go-to-market parameters are met

Tools: Tableau, SQL, Google Analytics, IBM Watson, IBM Cognos • Gathered market insight by conducting market research using analytical tools• Generated “Go-To-Market” strategy and facilitated planning discussion for the 2017 International CES • Created data-driven dashboards to make business decisions for effective digital marketing

Tools & Language: Tobii Studio, Eclipse, Java, SQL • Launched a new tool to record eye tracking data for UX research to save $15000 in yearly license • Drove end-to-end product management from requirement gather, resourcing, and implementation• Organized and managed the first UXSYM symposium of WPI inviting leading UX researchers

Growing up in a family who were movie enthusiasts, and movie producers, I had always been passionate in art creation. Right after high school, I was pursuing director, post production, and sometimes acting if I like the role. Each of these movies take months to create an launch. All the way from Story boarding, to identifying locations, planning for the shooting (that sometimes includes getting permissions from local authorities), editing, post production scores and music, and promotion. And each of the movies will involve at least 50 people playing a key role in the entire movie making process.

Product Manager (Saas)L&T Infotech, Chennai, India Jun ’14 – Jul ’16Tools: Aha!, JIRA, Tableau, Microsoft Office • Launched a new data management tool, leading to a 10% customer acquisition• Developed a tool to estimate the effort needed for any requirement implementation• Owned customer relationship with a portfolio of 18 clients all over the globe, generating $1.2M in sales• Migrated 8 customers from single tenant legacy application to multi-tenant application to improve servicesSoftware EngineerL&T Infotech, Mumbai, India Oct ’13 - Oct ‘14Expertise: Java, JSF, SOAP, RESTful• Established extreme programming-style (XP) iteration based planning for faster turn around • Led product strategy development by collaborating with clients, customers, and product managers