Thinnai Boutique Hotel | Thinnai Organic Resort & SPA | Thinnai Foods Factory• Supervised engineering operations at The Thinnai Organic Farm Hospitality, overseeing tasks related to The Thinnai Foods project, as well as managing the hotel's Swimming pool, Gymnasium, Generators, Elevators, A/C VRF systems, laundry equipment, Kitchen equipment, cold rooms, STP, and RO plant operations and maintenance.• Effectively repositioned both hotels, addressing historical startup challenges and enhancing their overall performance.• Spearheaded numerous renovation and hotel upgrade initiatives, contributing to improved guest experiences and operational efficiency.• Played a pivotal role in evaluating and exploring potential new hotel projects to expand the organization's portfolio.

“Include, but not limited to the following”• Ensured prompt and professional response to guest maintenance requests, consistently delivering courteous service in alignment with hotel standards.• Oversaw maintenance tasks, work orders, and special projects, ensuring their accurate and timely completion.• Actively participated in Facility Management and Property meetings, disseminating vital information to the maintenance team during regular junior staff meetings.• Conducted training sessions for the engineering department staff, imparting correct maintenance procedures and providing assistance with repairs as required.• Held responsibility for maintaining high service quality, achieving and surpassing financial objectives, and managing day-to-day operations, including both short and long-term planning.• Optimized the potential of the maintenance team, maintaining a balanced focus on operations, guest satisfaction, employee development, and owner's expectations.• Effectively prioritized, planned, scheduled, assigned, and supervised the engineering department staff to ensure efficient and productive operations.

“Include, but not limited to the following”• Oversaw all aspects of Operations, Preventive Maintenance, and Repairs for the Hotel Facilities Equipment companies within the conglomerate. Streamlined inter-departmental operations for the 42-story Oaks Liwa Heights Hotel Apartments, comprising 168 Apartments, 136 offices, a Coffee shop, a Swimming Pool, a Kiddies Pool, a Gymnasium, and a Squash court during its pre-opening phase.• Held responsibility for reporting to the Area Manager and Resident Manager, presenting comprehensive fiscal health reports to the Regional Director, and managing health and safety communications and presentations for Operating and Executive Committees. Also played a pivotal role in budget preparation.• Analyzed engineering and maintenance expenses, aligning them with the allocated monthly budget. Provided detailed reports to top management, highlighting variations, and proposed strategies to reduce additional expenses.

• Oversaw seamless operations at the 140-room, 4-star Pegasus Reef Hotel, managing 3 outlets, a swimming pool, gym, tennis court, squash court, 2 banquets, and 2 meeting rooms for optimal efficiency.• Consistently interacted with guests and staff in a friendly, attentive, and service-oriented manner, enhancing the overall guest experience.• Conducted comprehensive employee performance appraisals, including 90-day and annual reviews, adhering to Aimbridge Hospitality standards to foster staff development.• Managed employee emergency responses using up-to-date M.S.D. sheets, ensuring accessibility and coordination with the Housekeeping Manager.

• Successfully oversaw pre-opening operations across three properties in Bur Dubai, Al Raffa, and Sharjah, managing a total of 272 apartments.• Demonstrated financial responsibility by meticulously adhering to budgeted or re-forecasted expense allocations, following proper procurement procedures, and ensuring adequate stock of essential items like light bulbs and name tags.• Effectively managed energy expenses and proactively worked on energy conservation initiatives to reduce operational costs.• Displayed quick response to alarms, promptly identifying their source and emergency status, and reporting findings to Guest Services and the General Manager.• Held the role of Safety Committee Chair, overseeing fire drills coordination and employee safety procedure training.

As the Chief Engineer cum Assistant Manager at Villa Ocean View Hotel (100 Rooms & 72 Villas) Carried out Entire Hotel Refurbishment including, 2 Pools, Pool Bar, Main Bar, Reception Lobby,2 Banquet Halls, Tennis Court,Roof Top Bar, All Rooms and Villas.

I served as Chief Engineer starting in January 2001 and was subsequently appointed as Assistant Manager with the responsibility of overseeing the overall operations of Induruwa Beach Hotel, Sri Lanka (100 Rooms) from April 7, 2002. Later, I transitioned to Villa Ocean View Hotel.

• Refurbishment Reefcomber Hotel, Hikkaduwa • Refurbishment Dolphin Hotel along with Miami, Waikkal• Refurbishment Hotel Sigiriya at Sigiriya, Dambulla

• Refurbishment Queens Hotel, (143 Rooms) – Kandy, Sri Lanka (23 million Project) – Completed.• Refurbishment Club Horizon Hotel, (100 Rooms & 72 Villas) – Koggala, Sri Lanka (25 million Project) – Completed.• Refurbishment Hotel Suisse, (192 Rooms) – Kandy, Sri Lanka – (45 million Project) – Completed.• Refurbishment Diyanillakele Tea Estate, The Bungalow – (6 million Project) – Completed.• Refurbishment Holiday Inn Hotel, 4 Star (84 Rooms) – Colombo, Sri Lanka (25 million Project) – Completed.