A combined experience of over 18 yrs in Travel E-commerce, Business Development, Operations, Team building, PnL & Product Management.
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Co-FounderKiomoiDelhi, India -
Co-FounderKiomoi May 2017 - PresentNoida, Uttar Pradesh, India -
Head (North & East)- Hotels & ActivitiesCleartrip.Com Feb 2018 - Dec 2018Gurgaon, IndiaResponsible for the expansion of supply/business in the North & East Zone of India. Develop, implement strategies for suppliers acquisition & relationship building and ensure suppliers side technology adoption. Hired and build and lead a team of 15+ dedicated Market Managers and FOS based out in various cities /locations across assigned territoryEnsuring team effectiveness & Management – R&R, KRA Execution, and Productivity.Focusing on revenue and supply metrics (Room nights, margins, contract renegotiations, conversion, and confirmation)Business data analytics & Market intelligence on Hotel inventory, deals, margins and pricing as per the set KRAFocusing on revenue growth metrics and set targets, also ensured the best quality & hygiene of the supply content on the platform with close coronation with the back office.Initiated MoU with archeology survey of India for online booking of monuments on Cleartrip platform. -
General Manager - MarketplaceStayzilla Aug 2015 - Mar 2017Gurgaon, India1- Set-up & developed North India supply & Partnership from Scratch for Alternate stay and hotel segment. 2- Formulate Data analytics & Market intelligence on Stay Supply, Inventory, Margins and Pricing3- Focusing on revenue growth metrics and set targets, also ensured best quality & hygiene of the Supply content on the platform4- Opened up 3500+ new quality supplies of, Alternate/Homestays across North5- Ecosystem development by organizing/conducting workshops, trainings of local hosts and planning hyper local marketing activities to create awareness.6- Pushed Governments & Communities Partnership / Inked MoUs for Alternate/Homestay ecosystem Development, majorly engaging with Northern state Govt. and Ministry of Tourism Govt. of India7- Development of Alternate Revenue Channels – B2B, Govt. participation8- Bounce rates reduce significantly to 5% and ensure highest confirmation with Technology / extranet adoption on ground9- Strategic planning, budgeting & responsible for P&L of Zonal Market place 10- Ensure team effectiveness & Management – R&R, KRAs, Execution Excellence, and Productivity. -
Sr. Manager - Hotel BusinessIbibogroup Jun 2012 - Jul 2015Gurgaon, IndiaBeing a core team member of Hotel business was involved in.1-Business planning and execution with Supply /Strategic Sale planning/ marketing for achieving Revenues, Transaction & Room Nights in assigned geographic region & with assigned Accounts2-Supply Management- Identification, Acquisition, contract signing of individual hotels & Chains to maintain adequate real time inventory supply on goibibo platform, Monitoring of Hotel Rates, Inventory, Availability & Content on platform3-Working with E-Marketing team ensuring increase Conversions (Look to Book), Hotel Ranking, Tactical Offer creations, Marketing layouts, Reviews & Reputation Management4-Working with Sales & CRM team in order to increase business transactions/Revenue, setting up of SLAs & ensuring smooth delivery. 5-Working/feedback to product team for better UI Experience to customer, suggestions for new features on supply & front end.6-Performance Competition Analysis across OTA, Rate & Room Parity issues,gathering marketing intelligence, -
Head- Sales & OperationsIndiahotelreview.Com Sep 2010 - Jun 2012Noida Area, IndiaIndiaHotelReview.com was an innovative online travel startup aimed at solving Hotel / Holidays content & Internet enabled inventory distribution in Tier-II,III & below destinations of IndiaIHR was ranked among the top online travel websites in the country and Awarded India's Top 15 Ecommerce Excellence Award in Dec'11 & featured in Young Turks, CNBC TV18 As a Manager Business, was responsible for all aspects of business including- Revenue Product, Finance, and Marketing, Alliances, Operations and P&L management.Roll.Initiative’s to source and secure new business to ensure growth for the offerings. Planning and vision for expanding Sales & Operations. Making process efficient and transparent in line with company ,market strategy and core values.Ensuring Monthly /yearly Sales targets , Operational efficiency, deliveries with Revenue Growth of 500% Create a committed Team of professionals & continuously work on in improving conversion strategies, services deliveries and finally set goal achievementEnsuring Monthly sale & revenue targets ,Achievements & review with Sales & Operations teamStreamline operations and post sales support. Productive and Robust team creation.Team training in regards to domain knowledge and sales and operational process to attain high standard of professional services. -
Inbound & Domestic OperationsBharatonline Jul 2008 - Sep 2010Noida Area, IndiaResponsible for Holidays Sales & Operations• Operation Handling - Inbound & domestic• Contract Negotiations with Hotels & transport Suppliers• Handling Operation / Back end Team • Maintaining & Monitoring Quality • Maintaining Clients Satisfaction
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Owner & Travel Planner (Entrepreneurship)Tts Travel Services Jul 2004 - Jun 2008Gwalior Area, IndiaKey Responsibilities• Planning /costing & general management, Analysis of market, finding out the prospective A/c & maintaining good relationship with existing clients & suppliers • Responsible for overall business activities • Contracting rates with various suppliers (hotels/transporter/local agents & guides)• Network development (Hoteliers/Local agents, suppliers)• Booking processing & operations• Budgeting & Negotiation skills• Setting up the business target & coordination towards achieving the set goal • Updating sales & marketing people on current product and rates• Training & Motivation to colleagues and associates
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Manager Business Development ( Mice & Domestic Holidays)At Seasons & Vacations Pvt Ltd Jun 2002 - Jun 2004New Delhi Area, India/ Indore, Bhopal, GwaliorKey Responsibilities: Main areas of functions are include business development, day to day branch booking processing & operations negotiation with suppliers and clients, maintain good relationship with network agents hoteliers and other service providers
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Sr.ExecutiveCaair Travels Pvt Ltd Apr 2001 - May 2002New Delhi Area, India
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ExecutiveTravel Pals India Pvt. Ltd. Aug 2000 - Mar 2001New Delhi Area, India
Jagbhan Singh Skills
Jagbhan Singh Education Details
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Jiwaji University GwaliorMba -
Rabbani School
Frequently Asked Questions about Jagbhan Singh
What company does Jagbhan Singh work for?
Jagbhan Singh works for Kiomoi
What is Jagbhan Singh's role at the current company?
Jagbhan Singh's current role is Co-Founder.
What schools did Jagbhan Singh attend?
Jagbhan Singh attended Jiwaji University Gwalior, Rabbani School.
What skills is Jagbhan Singh known for?
Jagbhan Singh has skills like Online Travel, Business Development, Sales, Vendor Management, Team Management, E Commerce, Operations Management, Hospitality, Hotels, Travel Management, Revenue Analysis, Business Travel.
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